Director, Merchandising Systems
Job Location:
New York City, NY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We believe that difference sparks brilliance so we welcome people and ideas from everywhere to join us in stretching whats possible.
At Tapestry being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition our creativity is unleashed. This global house of brands Coach and Kate Spade New York was built by unconventional entrepreneurs and unexpected solutions so when we say we believe in dreams we mean we believe in making them happen. Were always on a journey to becoming our best but you can count on this: Here your voice is valued your ambitions are supported and your work is recognized.
A member of the Tapestry family we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestrys commitment to equity inclusion and diversity.
The IT Director of Retail Merchandising Systems is a senior leadership role responsible for overseeing the strategy implementation integration and ongoing optimization of technology platforms that power retail merchandising product lifecycle management (PLM) product development and related processes. This position bridges IT and business functions (merchandising design sourcing planning and operations) and is accountable to drive innovation and operational efficiency.
Key Responsibilities
Lead the vision roadmap and governance for core merchandising and product development systems including PLM platforms Digital Product Creation and product development.
Partner closely with merchandising design product development sourcing planning and buying teams to translate business requirements into technology solutions that support end-to-end product lifecyclefrom concept and design through sampling production launch and post-market analysis. Oversee selection implementation configuration upgrades and support of PLM and merchandising systems to ensure seamless data flow version control collaboration across internal teams and external partners (suppliers vendors.
Evaluate emerging AI-driven Digital Product Creation technologies and provide thought leadership on adoption and data integration with PLM and PD platforms
Drive system integrations and data architecture across the retail tech ecosystem to eliminate silos ensure real-time visibility and support accurate product data for merchandising decisions and go-to-market execution.
Manage a team of IT professionals business analysts project managers and vendors; provide leadership mentorship and cross-functional coordination to deliver projects on time and within budget.
Establish and enforce best practices for system security data governance change management user adoption training and support; monitor system performance uptime and scalability to meet growing business demands.
Identify opportunities to leverage emerging technologies (e.g. AI workflow automation or analytics for product performance) to enhance merchandising and product development processes.
Develop and manage departmental budgets vendor relationships and service-level agreements; report on KPIs such as system adoption rates time-to-market reductions data accuracy improvements and ROI from technology investments.
Ensure alignment with overall IT strategy and retail business objectives including support for omnichannel retail sustainability initiatives and rapid response to market trends.
Qualifications and Experience
Bachelors degree in Information Technology Computer Science Business Information Systems or a related field; Masters degree or MBA preferred.
10 years of progressive IT experience with at least 57 years in retail fashion/apparel or consumer goods industries. Proven track record leading PLM PIM merchandising or product development systems in a retail environment; hands-on experience implementing or managing retail-specific PLM platforms is essential.
Strong understanding of retail product lifecycle processes including design technical development sourcing merchandising calendars assortment planning and go-to-market strategies.
Experience with Digital Product Creation 3D tools and other emerging design and PD technology
Experience managing large-scale IT projects teams and budgets in a fast-paced retail setting.
Familiarity with related retail technologies (e.g. ERP like SAP or Oracle OMS warehouse management e-commerce platforms and analytics tools).
Excellent leadership communication and stakeholder management skills; ability to influence without direct authority and translate technical concepts to non-technical business partners.
Preferred Skills
Experience with cloud-based PLM solutions and modern integration approaches (APIs middleware).
Knowledge of agile methodologies change management and user adoption strategies.
Understanding of retail-specific challenges like seasonal cycles global sourcing compliance and omnichannel merchandising.
Our Competencies for All Employees
Courage: Doesnt hold back anything that needs to be said; provides current direct complete and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isnt upset when things are up in the air; doesnt have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people up down and sideways inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each persons career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment hiring promotion compensation transfer training discipline and termination) are based on the applicants or employees qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process please contact Tapestry People Services at 1- or
Visit Tapestry Inc.
Base Pay Range
$120000.00-$170000.00Here are some of the benefits that we offer: Medical insurance Dental insurance Vision insurance 401 (K) Paid Paternity and Maternity leave Commuter Benefits Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
Required Experience:
Director
About Company
Tapestry Is The First New York–Based House Of Modern Luxury Lifestyle Brands. The Company's Portfolio Includes The Coach, Kate Spade New York, And Stuart Weitzman Brands. Learn More About Tapestry And Their Brand Vision.
