Director, Market Development Carroll County

As the Market Development Director Carroll County you will serve as Antietam Broadbands local market leader responsible for helping to deliver P&L financial growth strengthening community relationships reaching subscriber targets and ensuring an exceptional customer experience throughout Carroll County.

This highly visible role will lead Antietam Broadbands day-to-day market presence and serve as a key connection between our customers community leaders local government businesses sales teams and operational teams.

The Market Director will combine business development community engagement sales leadership and operational coordination to grow Antietam Broadbands fiber business and establish the company as the preferred local broadband provider throughout Carroll County.

Title: Director Business Development

Location: Office located in Hagerstown MD

Rate: $125000 - $145000 annually with annual incentive (bonus) based on meeting key performance indicators

Full-Time/Part Time: Full-Time

Primary Responsibilities Include:

• Lead Antietam Broadbands day-to-day market presence and business activities throughout Carroll County.
• Drive residential and business customer growth penetration and targeted P&L revenue performance across the market.
• Develop and execute local strategies to increase awareness and adoption of Antietam Broadbands fiber services.
• Build and maintain strong relationships with local government officials municipalities HOAs businesses community organizations and other key stakeholders.
• Represent Antietam Broadband at community meetings business events Chamber activities and other local organizations and events.
• Serve as a visible brand ambassador for Antietam Broadband and reinforce our commitment to being a trusted local provider.
• Partner closely with Sales Marketing Operations Construction and Customer Experience teams to ensure successful market expansion and customer acquisition.
• Coordinate market-level activities associated with fiber construction service availability customer installations and service delivery.
• Identify opportunities to expand Antietam Broadbands presence within neighborhoods HOAs businesses and communities.
• Monitor market performance competitive activity customer feedback sales results and other key performance indicators.
• Provide senior leadership with regular updates on market performance opportunities risks competitive developments and community activity.
• Help remove barriers that could impact customer acquisition installations construction or the overall customer experience.

Qualifications

• Bachelors degree or equivalent combination of education and relevant professional experience.
• Degree in Business Marketing Communications Technology or a related field is preferred.
• Strong knowledge of Carroll County or a similar type of market area with a proven ability to develop and maintain positive relationships with local businesses community & government leaders and other necessary key stakeholders.
• Proven P&L growth capabilities with demonstrated strong ability to drive local residential & business subscriber growth while also initiating new market developmental growth opportunities.
• Strong relationship-building networking and community engagement skills.
• Excellent written and verbal communication skills.
• Ability to represent Antietam Broadband professionally with customers businesses government officials and community leaders.
• Strong business judgment with the ability to analyze market performance and identify opportunities for improvement.
• Ability to collaborate across Sales Marketing Operations Construction and Customer Experience.
• Self-motivated with the ability to operate effectively in a fast-paced entrepreneurial environment.
• Strong organizational prioritization and time-management skills.
• Ability and willingness to learn new technologies and understand fiber broadband products and services.
• Telecommunications broadband fiber technology or related industry experience is preferred but not required.
• Ability to travel throughout Carroll County and occasionally to other company locations as needed.

What Success Looks Like

Success in this role will be measured by customer growth market penetration revenue performance community engagement strong local partnerships and the overall customer experience.

The Market Manager will become the face of Antietam Broadband in Carroll Countybuilding relationships identifying growth opportunities removing barriers and helping ensure Antietam Broadband continues to earn the trust and business of the communities we serve.

Why Join Antietam Broadband

When you join Antietam Broadband youll be part of an award-winning company and team. We offer a comprehensive benefits package including:

• Group health dental and vision insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability
• And much more!

We are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to future generationscustomers employees communities and ownersan organization that is even stronger and better than it is today.

Schurz Communications and its subsidiaries strategic objectives:

• We will attract invest in communicate with and retain top talent.
• We will innovate partner experiment and create a better future together.
• We strive to continuously improve operating performance to ensure sustained growth.
• We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.

Required Experience:

Director