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Director, Logistics & Inventory

Complex

Job Location:

Los Angeles, CA - USA

Yearly Salary: USD 125000 - 135000

Posted: 29 September 2026 (22 hours ago)

Application Deadline: 27 December 2026

Vacancies: 1 Vacancy

Job Summary

Join the largest and fastest growing independent artist merchandise company in the space work across contemporary recording artists e-commerce stores tours retail programs album rollouts more.

TITOL is seeking an experienced and highly resourceful Director of Logistics & Inventory to own the domestic and international movement storage and oversight of artist inventory across eCommerce Touring Retail and other special projects.

From coordinating time-sensitive domestic freight and international shipments to overseeing inventory across warehouses and storage locations this role will manage TITOLs logistics and inventory needs end-to-end. This includes navigating import and export requirements maintaining visibility and accuracy across inventory locations and coordinating with carriers freight forwarders customs brokers warehouses retailer distribution centers and other logistics partners to ensure product is stored appropriately and arrives on time.

The ideal candidate brings deep working knowledge of global freight customs and inventory management alongside a highly hands-on solutions-oriented approach and an underlying passion for the entertainment space. They are comfortable operating in a fast-paced lean environment where timelines are often compressed and infrastructure may still be developing. They understand the cost timing compliance and operational implications of their decisions can communicate those tradeoffs clearly and are resourceful enough to find practical solutions when the obvious path is not available.

Working Environment:

In-office 5 days/week with occasional travel or on-site support required. May involve weekend or extended hours during peak seasons. Very fast-paced and detail-driven environment with a focus on problem-solving managing multiple parallel projects and re-prioritizing tasks as necessary.

What Youll Do

Domestic & International Logistics

Own the end-to-end movement of finished goods across eCommerce Touring and Retail including domestic and international shipments.
Plan and execute shipments from factories vendors warehouses and other origins to fulfillment centers retail distribution centers tour locations events or other destinations globally.
Determine the appropriate shipping method carrier routing and logistics partners based on delivery requirements cost urgency shipment size destination and risk.
Coordinate directly with freight forwarders carriers customs brokers warehouses vendors and other partners to book execute track and complete shipments.
Manage highly time-sensitive and complex shipping requests quickly identifying viable solutions and taking ownership of getting product where it needs to go on time.
Proactively track shipments from pickup through final delivery identifying potential delays early and driving resolution when issues arise.

Customs Import/Export & Global Market Requirements

Serve as TITOLs internal subject matter expert on international shipping customs import/export requirements and cross-border logistics.
Determine the required shipping and customs documentation and ensure information is complete and accurate before goods move.
Navigate country-specific import requirements customs clearance processes duties and taxes tariff classifications Incoterms importer-of-record requirements and other considerations impacting international shipments.
Identify when registrations legal entity structures tax or customs identifiers brokers importers of record or other third-party solutions may be required to successfully enter a market.
Partner with internal Finance Production and Operations teams to establish practical solutions when TITOL does not yet have the infrastructure required in a particular market.
Troubleshoot customs holds documentation issues and other cross-border challenges quickly and proactively to minimize delays.

Retail Tour & Distribution Logistics

Coordinate logistics for product moving into major retailer and partner distribution centers ensuring shipments meet all relevant delivery requirements.
Review and interpret retailer routing guides and vendor compliance requirements proactively identifying requirements that could impact cost or delivery timing.
Manage logistics for tour and live-event needs including shipments with highly compressed timelines changing destinations and hard delivery deadlines.
Coordinate inventory transfers between warehouses fulfillment centers vendors tour locations retail partners and other destinations as business needs evolve.
Partner closely with Production Brand Management eCommerce and other internal teams to understand upcoming launches tours deliveries and product movements to plan logistics accordingly.

Freight Partners Costs & Planning

Build and maintain strong relationships with freight forwarders customs brokers carriers warehouses and other logistics partners across domestic and international markets.
Develop a reliable network of partners and resources that allows TITOL to move quickly and solve complex or urgent logistics needs.
Obtain and evaluate freight quotes routes service levels and logistics options to balance cost timing reliability and business priority.
Understand and clearly communicate the cost and timeline implications of logistics decisions so internal teams can make informed decisions quickly.
Proactively flag when production schedules launch dates shipping methods destinations or other decisions are likely to create significant freight costs customs risks or delivery challenges.
Review freight and logistics costs for accuracy identify opportunities for cost savings and help TITOL make smarter logistics decisions without compromising critical delivery timelines.

Inventory & Storage Management

Maintain accurate inventory records across locations proactively resolving discrepancies with internal teams and external partners
Provide monthly updates on inventory movements material changes storage needs and other key developments.
Oversee inventory across warehouses fulfillment centers storage facilities vendors and other locations ensuring accuracy through regular cycle counting reconciliation and replenishment
Oversee storage capacity and needs across locations proactively identifying when additional or alternative storage solutions are required.
Manage relationships with warehouses 3PLs and storage partners ensuring inventory is handled stored and reported accurately
Oversee outbound pick pack shipping and transportation processes across fulfillment and storage partners troubleshooting issues and driving resolution as needed.
Monitor storage and inventory-related costs and identify opportunities to consolidate inventory and reduce unnecessary storage expenses

Logistics Operations & Process Improvement

Track recurring logistics issues and identify root causes process gaps or infrastructure needs that can reduce delays and unnecessary costs over time.
Help build scalable internal logistics operations as TITOL continues to expand into new markets channels and business opportunities.
Serve as the primary internal escalation point for complex urgent or high-risk logistics issues and take ownership of driving them through resolution.

Who You Are

5 years of experience in logistics freight transportation supply chain or a related field with significant hands-on responsibility for domestic and international shipments
Demonstrated solid proficiency across the supply chain with an emphasis on warehousing and distribution operations
Bachelors Degree in Business Supply Chain Logistics or Transportation preferred but related experience in lieu of degree will be heavily considered
Deep working knowledge of global freight customs import/export processes and cross-border shipping requirements.
Demonstrated experience coordinating international shipments and working directly with freight forwarders customs brokers carriers warehouses and other logistics partners
Experience navigating customs documentation duties and taxes tariff classifications Incoterms importer-of-record requirements and other international trade considerations
Experience shipping into major retailers distribution centers fulfillment centers or other environments with specific routing and vendor compliance requirements strongly preferred
Highly resourceful and solutions-oriented with a strong bias toward action. When faced with an urgent or complex shipping need you know how to quickly identify a viable path and drive it through execution
Able to operate effectively with incomplete information rapidly changing priorities and highly compressed timelines while exercising sound judgment around compliance and risk
Exceptionally organized and detail-oriented with the ability to manage multiple concurrent shipments deadlines stakeholders and destinations without losing visibility
Strong communicator who can clearly explain logistics requirements risks costs timelines and tradeoffs to teams without deep logistics expertise
Calm under pressure and comfortable taking ownership when shipments encounter unexpected issues delays or last-minute changes
Comfortable working independently and getting into the details in a lean fast-moving organization rather than relying on large teams or established infrastructure to solve problems

What We Offer

Best in class health dental and vision insurance
Healthcare FSA
Dependent Care FSA
Commuter Benefits FSA
Short-term/long-term disability and life insurance
Paid Parental leave
401k with 4% match
Pet Insurance
Legal and Identity Theft Plans
Vacation time and sick days

$125000 - $135000 a year

The Pay Range which consists of salary and commission for this position is listed. Actual pay will vary based on factors including but not limited to location experience and performance.

Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complexparticipates in E-Verify and willprovide the federal government with yourForm I-9 information to confirm that you areauthorized to work in the U.S.

Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.

Required Experience:

Director

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