Director, Lab Operations Southwest

Quest Diagnostics is seeking an inspiring process-oriented Director of Lab Operations to oversee technical laboratory activities at our Lewisville TX facility. This pivotal leadership role is ideal for a collaborative problem-solver who wants the opportunity to strategically transform and modernize how we deliver critical health insights. Managing the overall laboratory budget you will guide and empower a high-performing team dedicated to technical precision operational excellence and rigorous regulatory compliance.

The Director will ensure the overall success of laboratory operations as measured by service metrics meeting/maintaining budget projections; client satisfaction; professional staff development and overall communications within/between laboratories as well as with Patient Services Logistics Customer Operations R&D Sales/Marketing Finance Human Resources and IT.

Benefits Information:

• We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

• Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours

• Best-in-class well-being programs

• Annual no-cost health assessment program Blueprint for Wellness

• healthyMINDS mental health program

• Vacation and Health/Flex Time

• 6 Holidays plus 1 MyDay off

• FinFit financial coaching and services

• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

• Employee stock purchase plan

• Life and disability insurance plus buy-up option

• Flexible Spending Accounts

• Annual incentive plans

• Matching gifts program

• Education assistance through MyQuest for Education

• Career advancement opportunities

• and so much more!

• Directs and coordinates laboratory activities toensurethat services are provided on schedule with quality and cost objectives

• Ensuresthat all laboratory activities and operations are carried out in compliance with local state federal and governmental regulations and laws

• Develops and trains personnel within the laboratory and review and appraise their performance

• Establishes laboratory organization plan and delegates responsibilities authorities and accountability to appropriate subordinates

• Creates and evaluates new procedures and equipment for potential use in the laboratory and recommends new procedures and equipment where necessary

• Directs coordinates and overseesmajor unit projects to the best economic advantage of the corporation

• 8 years of lab experience (esoteric lab experience preferred) including at least 3 years in a managerial role

• Manufacturing operations management experience in a regulated industry particularly those under FDA or CLIA oversight with P&L responsibilities

• Bachelors Degree required advanced degree preferred

• Proven ability to collaborate with all levels of the organization

• Success setting and executing strategy and diving deep into technical details to troubleshoot

• Experience in the healthcare industry is highly preferred and highly valued

• Strong executive presence and leadership skills

• Leadership experience in highly automated operations is preferred.

• Demonstrated success in applying LEAN principles and continuous improvement methodologies.

• Ability to thrive in a fast-paced high-pressure environment while maintaining attention to details.

• Strong strategic planning and organizational skills with the ability to manage complex multi-faceted operations.

• Excellent communication and interpersonal skills with experience leading cross-functional teams and the ability to influence/sell ideas and concepts to peers and senior management.