Director, Graduate Affairs

Rosen College of Hospitality Management:

The Rosen College of Hospitality Management at UCF is home to approximately 100 faculty and staff from more than 18 countries bringing a truly global perspective to one of the most dynamic fields in higher education. With state-of-the-art learning laboratories industry-connected programs and a location in the heart of the worlds most visited destination Rosen College prepares students to lead across hospitality tourism events and entertainment at every level from bachelors through doctoral study.

Learn more about UCFs Rosen College of Hospitality Management.

The Opportunity:

UCFs Rosen College of Hospitality Management is seeking a Director Graduate Affairs to lead graduate student success at one of the most recognized hospitality programs in the world. Ranked No. 1 in the nation by Shanghai Rankings Rosen College is where world-class academic programs meet one of the nations most visited destination and this role sits at the center of that experience. Reporting to the Assistant Dean of Academic Affairs the Director will provide strategic leadership for graduate advising across the colleges Master of Science Certificate and PhD programs including support for international students and programs ensuring students are supported at every stage of their academic journey.

Responsibilities:

Academic Advising & Student Support

• Oversee advising and student support services for the colleges graduate and international student programs ensuring timely processing.

• Oversee the academic advising Graduate Plans of Study process admission processes and procedures registration process and the interpretation of university policies and procedures.

• Manage Graduate Plans of Study maintenance and the course substitution process to support smooth transfer of credits and timely degree completion.

• Manage the dual degree seeking programs. Input and manage the Graduate (PhD) Awards in the university graduate system.

• Assist the School Directors in resolving student concerns advising and providing registration assistance as needed.

• Attend College Partner meetings at main campus and support the college in meeting university student success enrollment and retention goals.

Enrollment Recruitment & Engagement

• Lead orientation recruitment retention and engagement initiatives toward graduate student progression and growth of the colleges graduate student population.

• Assist Assistant Dean and Lead Faculty for external international student program(s) (KHU Disney Cohort).

Operations Reporting & Leadership

• Provide backup support with analyzing student data and generate various reports for the Assistant Dean and Directors.

• Manage the Graduate Affairs staff and explain and/or clarify university academic policies and procedures to administrators faculty current and potential graduate students.

• Perform other duties as assigned and make appropriate referrals to other campus resources as necessary to carry out the strategic goals of the College.

Minimum Qualifications:

Bachelors and 8 years of relevant experience or Masters degree and 6 years of relevant experience with at least 3 year(s) of leadership experience oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• Experience in graduate academic advising and student recruitment efforts preferably within a hospitality tourism or related professional program.

• Familiarity with Graduate Plans of Study processes and degree audit systems.

• Working knowledge of university academic policies and curriculum interpretation across faculty staff and student populations.

• Familiarity with student information systems (e.g. Workday Canvas Slate or equivalent).

• Experience with student retention strategies and persistence monitoring at the graduate level.

• Experience analyzing student data and generating reports to inform advising decisions.

• Demonstrated ability to collaborate with faculty directors and academic leadership.

Special Instructions to the Applicants:

In addition to your application please include a resume and cover letter. The final salary will be determined based on the candidates qualifications experience and internal equity considerations.

All applicants mustbe authorized towork for any U.S. employer. Visa sponsorship is not available for this position and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

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Equal Employment Opportunity Statement:

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position please call or email .

For general application or posting questions please email .