Director, Global Commissions

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage secure and automate their IT environments driving operational efficiency and long-term business success.

Backed by Insight Partners a leading global software investor Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000 Kaseya has built a culture centered around innovation accountability and results. We are a high-growth high-performance organization that values individuals who are driven adaptable and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya success comes from embracing challenges moving with urgency and continuously raising the bar.

Position Summary

The Director Global Commissions is responsible for leading the strategy governance administration and continuous improvement of global sales commission programs. This role owns the end-to-end commissions lifecycle including plan implementation in CaptivateIQ calculation validation payout operations dispute resolution controls analytics and payroll-ready output across regions.

As a strategic and execution-focused leader you will partner closely with Sales Strategy Sales Operations Finance Payroll HR and Business Systems to translate compensation plans into scalable system logic strengthen data integrity across Salesforce and downstream systems and build an auditable high-performing commissions operation that scales with the business.

Key Responsibilities

• Lead the end-to-end administration of global commission programs including monthly quarterly and annual payout cycles.
• Own CaptivateIQ configuration plan implementation calculation logic statement design and ongoing system optimization.
• Partner with Sales Strategy and Sales Operations to operationalize compensation plans quotas hierarchies credits and exception policies.
• Oversee data integrity and reconciliation across Salesforce CaptivateIQ payroll finance and reporting systems.
• Ensure timely accurate and compliant commission payouts including approvals adjustments and payroll file submission.
• Design and maintain controls audit trails documentation and governance processes to support internal and external review.
• Lead commission inquiries and dispute resolution processes driving transparency service levels and continuous improvement.
• Build reporting and analytics on payouts attainment commission expense trends and operational performance.
• Lead and develop the global commissions team while driving automation process improvement and scalable operating practices.

Required Qualifications

• Bachelors degree in Finance Business Accounting Information Systems or a related field or equivalent practical experience.
• 8 years of experience in sales compensation commissions finance operations revenue operations or related roles including leadership experience.
• Deep hands-on experience with CaptivateIQ including plan setup calculations workflows statements and payout processes.
• Strong knowledge of Salesforce data structures sales crediting hierarchy management and commission-related data governance.
• Experience partnering cross-functionally with Finance Payroll HR Sales Strategy Sales Operations and Business Systems in a global environment.
• Strong analytical problem-solving and reconciliation skills with the ability to manage large data sets and complex commission logic.
• Experience improving commission controls audit readiness documentation and process automation.
• Excellent communication and stakeholder management skills with the ability to drive alignment and execution across teams.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.