Director, Facilities, Real Estate & S3 Strategy & Centralized Operations

The Director Strategy & Centralized Services will oversee administrative and shared service functions including the Studio Service Center (SSC) Integrated Workplace Management System (Archibus) procure-to-pay administration union labor timekeeping and payroll processing reporting and analytics and department policies and procedures.

The Director will work closely with the department head and senior leadership team to support the creation prioritization and execution of department strategy. This includes annual budgeting and planning goal and objective setting through OKRs leadership strategy and staff meetings and other department-wide programs and events.

The position will also partner closely with People Experience Finance Procurement and other corporate functions to improve service delivery execute priorities effectively maintain data integrity and establish consistent and repeatable processes.

• Serve as a key partner to the EVP and Senior Leadership Team helping shape department strategy and prioritize goals and initiatives.
• Partner with senior leadership to develop all-hands agendas and materials tri-annual department reporting presentations budget and mid-range plan (MRP) strategy narratives executive presentations and other leadership communications.

• Provide strategic oversight of the SSC and Administrative teams with a focus on continuous improvement and optimization of service delivery including customer call management response processes and work order administration.
• Support operations teams with end-to-end procure-to-pay administration identifying opportunities to optimize automate and standardize processes.
• Ensure change management and training are incorporated into continuous improvement initiatives.

• Standardize and streamline purchase orders vendor payments rent allocations billing support union payroll administration and budget tracking in partnership with Facilities & S3 leadership and Finance.
• Support the administration and governance of approximately $17M in union payroll $20M in annual rent payments and $40M in vendor spend.

• Oversee Archibus administration maintain data integrity develop reporting and analytics and support system and process improvements.
• Partner closely with the PX Strategy Analytics team to ensure department reporting and data needs are met.
• Leverage enterprise systems reporting and visualization tools workflow automation platforms and AI-enabled productivity tools to improve operational efficiency and decision-making.

• Partner with leadership to develop and maintain programs such as Good to Great and OKRs that promote continuous improvement aspirational goal setting and accountability for key priorities.
• Develop and maintain policies procedures controls and operating standards that improve consistency compliance efficiency and service quality.

• Bachelors degree in Business Administration Facilities Management Operations Management or a related field preferred.
• Equivalent professional experience may be considered in lieu of formal education.

• 7 years of experience in business operations facilities administration workplace services shared services or related operational functions.
• 57 years of leadership experience managing administrative or operational teams.
• Experience supporting facilities corporate real estate workplace services or shared services organizations preferred.
• Experience with Integrated Workplace Management Systems (IWMS) such as Archibus or similar platforms preferred.
• Experience developing and/or managing Objectives and Key Results (OKR) programs.
• Experience driving process optimization through continuous improvement methodologies including ESOAR or similar frameworks.

• Strong business operations and administrative management experience.
• Strong collaboration and partnership skills with the ability to work effectively across cross-functional teams.
• Knowledge of procurement purchasing vendor management procure-to-pay processes and financial administration.
• Experience with facilities operations space management and work order management.
• Experience with Archibus or another IWMS platform; familiarity with SAP ServiceNow or similar enterprise systems preferred.
• Experience with Power BI data visualization workflow automation AI-enabled productivity tools and enterprise reporting systems preferred.
• Strong analytical skills with experience developing operational reports dashboards KPIs and actionable insights.
• Excellent organizational project management and prioritization skills.
• Demonstrated ability to develop executive-level presentations business cases strategic narratives and leadership communications.
• Strong customer service orientation and stakeholder management skills.
• Experience developing policies procedures controls and process improvements.
• Ability to manage multiple priorities and lead cross-functional initiatives in a fast-paced environment.
• Excellent written and verbal communication skills.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex national origin disability veteran status age sexual orientation gender identity or other protected characteristics.

SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law.

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