Director, Enterprise OCM Strategy & Adoption S4HANA
Charlotte, NC - USA
Department:
Job Summary
Honeywell is seeking a Director of Enterprise Organizational Change Management to lead the people and adoption strategy for its S/4HANA transformation. This leader will establish an integrated approach to preparing employees and leaders for changes to business processes roles data practices and ways of working across businesses and deployment waves.
The Director will work with business leaders the S/4 program IT Communications HR and Learning and external partners to turn the transformation roadmap into a practical change plan. Success will be measured by business readiness user proficiency sustained adoption and progress toward the business outcomes the transformation is intended to deliver.
Responsibilities
Key responsibilities
- Own the S4 enterprise OCM strategy multiyear roadmap standards governance and minimum deliverables for each deployment wave.
- Establish a clear model for executive sponsorship SBG engagement business change leads site leaders change champions and super users. Coach leaders on the actions required of them before and after go-live.
- Define the approach to stakeholder analysis change impact assessment readiness resistance management training feedback adoption and sustainment. Ensure the approach is applied consistently while allowing for local business needs.
- Partner with enterprise and SBG Communications teams on audience plans messages leader communications and timing. Provide change insights and content requirements while Communications owns its channels and editorial processes.
- Set the framework for measuring readiness training effectiveness proficiency adoption and business value. Work with process owners and finance or value teams to agree on baselines targets data owners and review cadence.
- Integrate OCM plans with the programs process data technology testing cutover and deployment plans. Escalate risks when business readiness is out of step with technical readiness.
- Direct the OCM scope delivered by TCS for initial deployments including priorities deliverable quality knowledge transfer and the transition to a repeatable internal capability.
- Lead post-go-live listening and reinforcement across waves using feedback and performance data to improve subsequent deployments.
- Build and coach the internal OCM team and the wider network of business change practitioners.
Qualifications
YOU MUST HAVE
- Significant experience leading organizational change for complex multi-business or global transformations including accountability for strategy and delivery across multiple deployments.
- Demonstrated ability to influence senior business sponsors and translate process and technology changes into implications for people roles decisions and performance.
- Experience establishing measurable readiness and adoption outcomes and acting on evidence when a deployment is at risk.
- Strong leadership facilitation communication and partner management skills.
WE VALUE
- Experience with SAP S/4HANA ERP transformation or a comparably broad operating model change.
- Experience in an industrial or diversified enterprise with multiple businesses and functions.
- Familiarity with a recognized change methodology such as Prosci and ADKAR.
The successful candidate will combine enterprise perspective with a willingness to engage directly with business leaders and employees. SAP knowledge is useful; ownership of technical solution design or system configuration is not part of this role.
Required Experience:
Director
About Company
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors wit ... View more