Director Engineering User Experience

As Director Engineering User Experience (UX) here at Honeywell you will lead the transformation of UX across Honeywell Building Automations global portfolio of digital and physical solutions.

You will redefine how users interact with complex systems spanning software hardware and real-world workflows shifting UX from interface design to a research-driven outcome-focused discipline that directly shapes product strategy and customer value. This role is crucial in enhancing the capability and effectiveness of the UX team by driving the upskilling of Gen AI and UX for AI/ML capabilities advocating for end-user co-creation and fostering an innovative and user-centered design environment.

You will report to the Chief Technology Officer Building Automation and work out of our Atlanta GA location on a hybrid work schedule with a minimum of 3 days a week in the office.

KEY RESPONSIBILITIES

Lead UX Transformation

• Redefine UX from execution to strategic research-led leadership
• Drive adoption of new capabilities including AI-enabled design and workflow optimization
• Establish UX as a core driver of product and business strategy

Champion Research & Behavioral Science

• Build and scale a UX research-driven organization
• Apply principles from behavioral science psychology or human-computer interaction
• Move beyond UI design to deeply understand how users think behave and interact with systems

Design End-to-End Experiences

• Own UX across digital platforms and applications hardware-enabled systems and real-world operational workflows
• Ensure experiences are intuitive across the entire customer journey not just interfaces

Partner Cross-Functionally in Matrixed Environment

• Work closely with cross-functional teams such as product/offering management and software and hardware engineering for early engagement in customer discovery ideation and workflow and solution design

Build Data-Driven UX

• Define and implement metrics to track user behavior and experience
• Use insights to drive continuous product improvement
• Create feedback loops that inform future releases and roadmap decisions

Lead & Evolve a Global UX Organization

• Assess and evolve a globally distributed UX team
• Shape team structure capabilities and skills for future needs
• Lead in a complex matrixed enterprise environment

YOU MUST HAVE

• 7 years of experience leading user research and/or experience design leveraging foundational behavioral science and psychology
• Proven experience leading digital or UX transformation initiatives in a matrixed environment
• Ability to operate across software and real-world operational systems

WE VALUE

• Bachelors and/or advanced degree in degree in Behavioral Science Human-Computer Interaction Computer Science User Experience Design or a related field
• Deep understanding of customer journeys workflows and systems thinking
• Experience in platform-based ecosystems (e.g. cloud enterprise SaaS industrial tech)
• Exposure to AI/ML-enabled products or design workflows
• Strong executive communication and stakeholder influence skills
• Experience building or scaling UX functions within complex organizations

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. For more information: Click Here

The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates.