Director Employee Experience Technology

To be effective an individual must be able to perform each job duty successfully:

• Own andadvanceHRs technology and AI strategy ensuring alignment with organizational strategy governance standards and risk management expectations.

• Shape and leadAI governance for HR including ethical use data security compliance approval processes and ongoing oversight.

• Architectacohesivedigital employee experience across the full employee lifecycle ensuring solutions are intuitive scalable and effective.

• Developevolveand maintainan integrated HR technology/AIroadmap prioritizinginitiatives based on business value employee experience and operational impact.

• Lead and manage the HR product management and system analystteam(s)setting clear priorities expectations and performance outcomes.

• Develop and coach well-trained motivated and professional staff whileestablishingcredibility as an effective and responsive technology partner.

• Define implement and drive best practices for product management and systems analysis ensuring consistent standards methodologies and highquality execution across the team.

• Drive enterprise integration and orchestration across HR Technology partnering withdata operations technology and process owners to ensureintuitive end-to-end experiences.

• Serve as a strategic advisor to HR leadership on technology capabilities emerging trends and opportunities to improve efficiency and effectiveness.

• Evaluate the current landscape and recommend and apply best practices related to processes workflows tools and internal and external resource alignment to increase consistency and reliability.

• Oversee vendor relationships system performance and lifecycle management to ensure reliability value and alignment with business needs.

• Ensure consistent execution change management and adoption of HR technology solutions.

• Ensure HR technology/AIinitiatives support strong employee experiences while enabling leaders and team members to make informed datadriven decisions.

• Monitor outcomes and success metrics related to employee experience systemutilization and operational efficiency adjusting strategy as needed.

• Perform other duties as assigned.

KNOWLEDGE SKILLS and ABILITIES

The requirements listed are representative of the knowledge skills and/or abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

• 8 years ofexperiencein leading technology initiativespreferablyHR Technology solutions.

• 5 yearsProduct Management with a focus on enterprise scale technology solutions.

• 5 years leadership experience in a management role overseeing technology product teamsand system analysts.

Education

• Bachelors degree in business informationsystemsor relatedfield. OR 3 combined years of progressive equivalent experience relevant to functional area.

• Masters degree preferred.

Licenses Certificates Registrations
n/a

Computer/Office Equipment Skills
Demonstrated proficient skills with Microsoft 365 for corporate use includingCoPilotTeams Outlook Word PowerPoint and Excel.

Other Skills and Abilities

• Results driven and proactive witha strong senseurgency and accountability

• A strategic approach with the ability to lead and motivate your team

• Able to promote andmaintainhigh standardsof customer service at all times improving outcomes for employees and Credit Union members.

• Strong organizational and management skills promoting cross functional collaboration and mutual desire for results.

• Excellent communication skills both written and oraldemonstratedthrough all levels within the organization from end-user to senior managementregardingbusiness and IT needs.

• Adaptive to change responds positively to altered circumstances or conditions.

Leadership and Organization Development

• Creates a sense of urgency and accountability in deliveringobjectivesand a culture which fosters innovation and creativity

• Develops multifunctional leadership

• Coachesindividuals to reach full potential builds coaching capability in others

• Helps orchestrate talent development & movement across the business unit or function

• Leadswork effectively & regularly across functions

• Responsible for effectiveness of team(s) and performance results

Scope and Strategic Impact

• Responsible for abusiness processin a function of notable risk and complexity

• Directs multiple related teams or function with significant and critical organization-wide impact

• Operates with autonomy on operational matters accountable to BU Leadership

• Limited to no revenue generation responsibilities (except for sales)

• Has budget responsibility

• Actively develops strategic plan for the function or business processes with VP

• Setsobjectivesforself and/ora team/projectmembers

• Delivers the results that have a tangible impact for function or business process

• Adapts strategy to changing conditions

• Identifiesexternal threats and opportunities and adapts strategy to changing conditions

• Strategic planning horizongenerally 1- 3 years

• Activelyparticipatesin building BU plan

Analytical Thinking & Problem Solving

• Applies company level financial and economic perspectives to decision making and problem solving

• Uses substantial intuition and experience to complement data

• Gathers and analyzes information at an expert level

• Manages the resolution of complex or unusual business problems

• Applies analytical thinking problem identification and solving and decision making

• Implementation of solutions requires a medium-term view