Director Early Settlement Mediation Oklahoma County Program FS9971

OSU-Oklahoma City

Lauren Craig-OBrien

Monday through Friday 8:00am-5:00pm with occasional evenings and weekends.

Regular Continuous/Until Further Notice

Commensurate with education and experience.

For full consideration please include a resume cover letter and contact information for three professional references.

The Director of Early Settlement Mediation is responsible for the coordination of mediation services in Oklahoma County working with the state court system and local communities in Oklahoma County. This position provides leadership in the development and adaption of the program throughout Oklahoma County proactively manages staff and volunteers resolves impediments influencing timely service delivery creates and sustains relationships with internal and external partners. Ensures the Early Settlement Mediation team possesses the necessary knowledge and skills. Actively works with the Public Service academic program to create opportunities for students within a public service career path to increase retention and in building a skilled workforce through mediation training.

Education:

Bachelors degree in counseling public service justice education and/or equivalent work experience.

Experience:

• 2 5 years experience in conflict resolution settlement mediation or counseling mediation certification and/or education and practical experience in public service.
• Supervisory experience budgeting programmatic reporting and case management

Certifications Registrations and/or Licenses:

Must have a current drivers license.

Skills Proficiencies and/or Knowledge:

• Provide mediation services to reduce burden on the courts system and improving outcomes for the people seeking early settlement resolutions.
• Demonstrated ability to work with and manage community volunteer mediators.
• Demonstrated ability to build a coalition of providers to provide coordinated services and ability to direct outcomes in a team environment.
• Ability to communicate diplomatically clearly and effectively both verbally and in writing to exchange information give/receive instructions and respond to inquiries appropriately.
• Demonstrated knowledge of office technologies including but not limited to: office computers fax machines scanners internet Microsoft Office (Word Excel Access PowerPoint Outlook).
• Demonstrated ability to multi-task maintain deadlines ensure confidentiality prioritize make solid judgments and problem-solve.
• Be an active listener and possess excellent communication skills.
• Ability to self-manage and identify areas of need and complete day-to-day activities.
• Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism.
• Demonstrated history of ethical and professional behavior.

Preferred Education:

Masters degree in relevant field/or work experience in Conflict Resolution.

Preferred Skills Proficiencies and/or Knowledge:

Knowledge of Grant management budget development and reporting.