Director-Delivery Operations CDH

The Director of Data & Analytics Delivery Operations leads the execution discipline and operational governance that ensures Enterprise Data & Analytics delivers work predictably safely and at scale. This role is accountable for establishing operating and continuously improving the data and analytics delivery operating systems and processes.

This role provides organizational leadership operating alignment and delivery accountability ensuring that delivery models governance cadence release controls quality gates and tooling are consistently applied. The Director partners closely with product platform and domain leaders to manage dependencies balance capacity and demand coordinate releases and ensure executive-level visibility into delivery health risk and performance.

Key responsibilities include:
Own and operate the Enterprise Data & Analytics delivery operating model ensuring consistent execution across sprint operations and releases
Translate enterprise delivery strategy and standards into organizational execution operating cadence and measurable outcomes
Establish standards and practices for Agile delivery operations including PI planning support sprint hygiene throughput and flow metrics and team health indicators
Oversee program- and portfolio-level release management including enterprise release calendars dependency coordination integrated release gates and cutover readiness
Lead portfolio operations and capacity management providing leadership visibility into demand throughput constraints delivery commitments and trade-offs
Run delivery operations forums including councils risk and milestone reviews decision tracking and evidence capture to support auditready execution
Establish and enforce quality assurance and delivery controls including definitions-of-done validation for high-risk deliverables and delivery readiness gates
Oversee delivery tooling and workflow automation (e.g. ADO/Jira standards intaketobacklog flow evidence and template automation) to improve delivery transparency and reliability
Partner with Product Platform Analytics Enablement and Governance leaders to manage crossteam dependencies and resolve delivery risks
Provide clear executiveready communication on delivery performance risks and outcomes
Build mentor and develop high-performing Delivery Operations team fostering strong execution accountabilty reliability and continuous improvement

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Bachelors degree in a related field (e.g. Computer Science Design Business Cybersecurity Health Informatics). Minimum of 10 years of progressive leadership experience in at least one of the following areas: digital health product development UX design enterprise security or systems operations. Proven experience leading large cross-functional teams and managing enterprise-level initiatives.

Advanced degree (e.g. MS MBA MDes MPH) in a relevant discipline preferred.

The preferred candidate will possess:

• Advanced degree (e.g. MBA MS MPH) in a relevant discipline
• Progressive leadership experience in delivery management program management or related execution and operations roles
• Demonstrated experience leading delivery operations across multiple teams and portfolios in complex matrixed organizations
• Experience supporting data analytics or technology platform organizations
• Strong working knowledge of Agile delivery frameworks release management and operational governance
• Proven ability to manage crossteam dependencies delivery risk and release coordination in regulated or high-risk environments
• Strong leadership communication and organizational skills with experience influencing without direct authority
• Experience of running large scale implementations in 5B Academic medical center
• Experience with portfolio operations capacity planning and delivery performance metric
• Agile or delivery certifications (e.g. CSM ACSM PMIACP CSP)