Director Delivery Management

The Director Delivery Management owns end-to-end delivery accountability for a large complex energy sector account. This is a senior client-facing role that combines hands-on program governance with strategic advisory guiding the client through an AI-native transformation of their engineering organization while maintaining the commercial and relationship health of the engagement.

The right person leads from the front: they dont wait for problems to surface they anticipate them. They bring a point of view into every client conversation not just status updates.

Req.#

• Own the delivery health of the account operating ahead of issues rather than reacting to them tracking risks dependencies and team signals before they become client problems
• Establish delivery rhythms escalation paths and decision frameworks that reduce noise and keep the program moving at pace
• Challenge the team and the client when scope priorities or ways of working are drifting; drive course corrections early
• Identify and pursue opportunities to expand delivery impact across the account additional workstreams adjacent teams or new problem areas where EPAM can add value
• Act as the senior advisor on AI adoption within the accounts engineering organization translating strategy into an actionable transformation roadmap
• Lead the design and implementation of an AI SDLC operating model covering role-aware AI tooling integration developer workflow transformation and governance for a regulated environment
• Guide the client from isolated AI experimentation toward agent-driven delivery at scale with measurable productivity outcomes (PR coverage cycle time defect reduction)
• Own the platform engineering conversation: shared AI infrastructure tooling standardization and the operating model that engineering teams work within
• Ensure all AI enablement work meets the clients regulatory and audit requirements human-in-the-loop controls auditability and traceability are non-negotiable in energy sector contexts
• Bring maturity model thinking to leadership conversations: where the organization is today where it needs to be and what the path looks like quarter by quarter
• Serve as the primary executive relationship owner on the account owning C-suite and VP-level relationships and ensuring EPAM is seen as a strategic partner not a vendor
• Run structured QBRs steering committees and executive briefings that communicate program health transformation progress and forward-looking roadmaps with clarity
• Manage commercial dynamics: SOW governance change control margin health and renewal positioning
• Navigate stakeholder complexity across IT business and compliance functions aligning competing priorities without losing delivery momentum
• Represent the clients interests internally to ensure EPAM allocates the right talent and resources to the account

• Delivery leadership: 10 years managing large complex software delivery programs ($5M ACV or 50 FTE)
• AI transformation: Hands-on experience leading or designing AI SDLC adoption across engineering organizations not just awareness
• Regulated environments: Prior delivery in energy utilities financial services or another regulated sector where governance and audit are central
• Executive engagement: Demonstrated track record building and maintaining C-suite / VP-level relationships over multi-year engagements
• Commercial acumen: Experience owning account P&L SOW governance and commercial negotiations
• Operating model design: Ability to design and implement new ways of working team structures governance models delivery ceremonies not just execute within existing ones