Director Clinical Services, Ambulance Operations

The Director of Clinical Services provides leadership guidance and support to practice and quality team members. Responsible for oversight of medical direction quality assurance and clinical services. Assesses develops implements maintains and evaluates policies protocols procedures and guidelines related to practice and quality activities. Collects and analyzes comprehensive data. Reports dashboard measurements. Implements quality improvement efforts. Forecasts trends and manages resources. Assists in planning implementing and controlling the Mayo Clinic Ambulance Service budget.

Masters degree in healthcare administration business management or related field. Minimum of five years experience in leadership. Patient care experience as a Paramedic. Three to five years of experience within an EMS organization or company is desirable. The ability to think critically and creatively to problem-solve take initiative work independently and adapt to a rapidly changing environment. Familiarity with the practical application of healthcare rules regulations and licensing procedures. Must have demonstrated experience in performance management project management data interpretation and analysis and evaluation/measurement process.

License and Certification

Current Paramedic License.