Director, Campus Dining

At the University of Denver Student Affairs is at the heart of the student journeyempowering every student to thrive academically personally and professionally. Rooted in DUs signature 4D Experience our division is committed to fostering holistic development through four dimensions: deepen intellect develop wellbeing discover character and design careers and lives of purpose.
Our work reaches far beyond the classroom. Through dynamic high-impact programs services and experiences offered at both the Denver Campus and the Kennedy Mountain Campus we foster inclusive communities promote health and wellness cultivate exploration engagement and leadership and develop a deep sense of belonging. We are committed to creating a high-touch environment where students and participants connect meaningfully grow confidently and thrive personally and collectively.
As a division we serve the broader DU and Denver community which includes:

• Current DU Students & Families
• Prospective Students & Families
• Faculty & Staff
• Alumni & Donors
• Local Community
• Companies & Organizations
• National Peers & Media

Together we are shaping a vibrant supportive and dynamic campus culture where every student and participant can discover their potential and make a meaningful impact.

The Student Affairs division includes the following units:

• 4D Experience
• Office of External Relations (OER)
• Housing Residential Education and Dining Services
• Driscoll & Community Commons
• Budget and Planning
• Student Engagement
• New Student & Family Programs
• Kennedy Mountain Campus
• DU Outdoors
• Wellness & Recreation
• Health & Counseling Center
• Learning Effectiveness Program
• Student Disability Services
• Student Outreach & Support
• Student Rights & Responsibilities
• Veteran & Military Resources
• Office of the Dean of Students

Housing Residential Education and Dining Services (aka HRE)

Housing Residential Education and Dining Services at the University of Denver provide housing and support services for 2800 students living within university housing. Housing and Residential Education strives for a community that supports academic achievement and success personal growth and development a respectful and inclusive environment that promotes diversity community service and fosters leadership development and engaged staff and students.

Position Summary

The Director of Campus Dining serves as a member of the Housing and Residential Education senior leadership team and directly reports to the Assistant Vice Chancellor. Provides strategic leadership for campus dining in partnership with food service contractor (Sodexo) and leadership ensuring services align with Student Affairs priorities and deliver a high-quality student-centered experience. This role leads long-term planning pricing strategy and contract implementation while collaborating on facility improvements and maintaining safe inclusive dining environments. Serving as the primary liaison among students staff faculty and dining partners the position fosters clear communication gathers stakeholder feedback and drives continuous service enhancements. The role also manages escalated concerns monitors satisfaction and performance data and uses analytics to guide marketing meal plan participation and support revenue growth and program innovation.

This position summary is not designed to capture all activities duties or responsibilities required for this position. Responsibilities may change or new duties may be assigned at any time.

Essential Functions

Leadership & Strategic Planning

• Represent Student Affairs priorities and student-centered values in all dining initiatives and decisions
• Develop and implement long-term dining strategies including concepts service models financial planning and facility and dining plan growth
• Partner with vendor leadership and AVC Business and Planning on developing pricing strategy or other food service RFP opportunities
• Contribute to university policy development and ensure alignment with institutional goals

Operations & Facilities Oversight

• Oversee dining operations to ensure efficient high-quality service across all residential and retail locations
• Collaborate on facility maintenance capital improvements and operational logistics
• Ensure dining spaces are safe functional and inclusive
• Maintain knowledge of health regulations dietary needs food allergies and religious accommodation(s).

Stakeholder Engagement & Communication

• Serve as the primary liaison between students staff faculty leadership and dining partners
• Facilitate clear consistent communication across all stakeholders
• Lead advisory groups and feedback channels to gather and act on input
• Represent Student Affairs in dining-related initiatives and discussions in conjunction with AVC

Customer Experience & Issue Resolution

• Act as the escalation point for dining concerns and complaints
• Ensure timely professional and solution-focused resolution
• Monitor feedback satisfaction trends and service performance
• Drive continuous improvement of the dining experience

Revenue Growth & Data-Driven Strategy

• Lead efforts to increase meal plan participation meal plan utilization and overall revenue
• Use data and analytics to inform marketing sales and program development
• Apply insights to improve services introduce new concepts and enhance engagement
• Support assessment reporting and administrative functions related to dining performance

Knowledge Skills and Abilities

• Experience in campus dining food service management catering and events
• Previous experience with contract administration for food service operations.
• The successful candidate should also possess a demonstrated understanding of the special needs of customers
• Strong interpersonal skills to effectively manage a contracted dining services provider and the ability to maintain relationships with campus partners and customers
• Experience in administrative budgeting financial reports purchasing contract bidding and facilities management
• Strong leadership skills and experience with conflict management
• Experience in project planning and management for facility development and construction

Required Qualifications

• Bachelors degree in a related field with ten (10) years of progressive professional experience leading dining operations large-scale programs or service-oriented operations within a university or comparable environment.
• Demonstrated success managing complex service departments with a strong emphasis on customer experience stakeholder engagement and continuous service improvement.
• 5-7 years of progressive managerial experience including staff supervision team development performance management and fostering a culture of accountability and excellence.
• Proven ability to resolve conflicts effectively navigate sensitive situations and build consensus among diverse groups
• Strong background in operational oversight including facility coordination and ensuring efficient high-quality service delivery.
• Demonstrated commitment to collaboration across departments and the ability to build partnerships that enhance the overall campus experience.

Preferred Qualifications

• Masters degree in a related field with five (5) years of senior-level leadership experience in higher education or similarly complex organizations.
• 3 years of direct experience in dining food service management restaurant management or catering and events preferably on a college/university campus
• Advanced experience guiding cross-functional services with institutional goals and student success priorities

Work Schedule

This position requires employees to work onsite M-F with occasional evening weekends and holiday shifts. (Schedules vary by department and position.)

Staff are expected to support student Hallmark Tradition and other program events throughout the year.

In accordance with the Universitys flexible work policy this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.

Working Environment

Working Environment: Standard office environment and campus food service / dining hall locations front and back of house unexpected interruptions occur often and stress level is moderate to high; noise level is moderate.

This position requires employees to work onsite with occasional evening weekends and holiday shifts. (Schedules vary by department and position.) Staff are expected to support student Hallmark Tradition and other program events throughout the year.

Physical Activities

Physical Activities: Ability to sit in front of a computer for an extended period occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Application Deadline

For consideration please submit your application materials by 11:59 p.m. (MDT) July 21 2026.

Special Instructions

Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Grade

The salary grade for this position is 12.

Salary Range

The salary range for this position is $78000-$82000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate departmental budget availability internal salary equity considerations and available market information but not based on a candidates sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits including medical dental retirement paid time off tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including sex stereotypes sex characteristics sexual orientation gender identity and gender expression) marital family or parental status pregnancy or related conditions national origin disability or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race color national origin ancestry age religion creed disability sex (including sex stereotypes sex characteristics sexual orientation gender identity and gender expression) marital family and parental status pregnancy genetic information military enlistment or veteran status and any other class of individuals protected from discrimination under federal state or local law regulation or ordinance in any of the Universitys educational programs and activities and in the employment (including application for employment) and admissions (including application for admission) context as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Workers Rights (POWR) Act; and any other federal state and local laws regulations or ordinances that prohibit discrimination harassment and/or retaliation. For more information please see the University of Denvers NonDiscriminationStatement.

All offers of employment are based upon satisfactory completion of a criminal history and National Sex Offender Registry background check.