Director, AI Transformation Architect

We are the movers of the world and makers of the future. We get up every day roll up our sleeves and build a better world together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves

Integrated Services including the Digital Product team at Ford is undergoing an exciting evolution as we accelerate how we create launch and go-to-market with leading digital experiences for customers inside and outside of the vehicle. Central to this acceleration is our ability to strategically and responsibly use AI automation and intelligent workflows to fundamentally transform how we operate across Integrated Services organization and the Ford enterprise including digital product management vehicle development and planning Project Management Office (PMO) and go-to-market.

In this position...

Reporting to the Global Head of Digital Product Integrated Services the AI Transformation Architect is a hands-on builder and transformation leader responsible for identifying redesigning and scaling how Fords Integrated Services organization ideates assess plans and executes our work by embedding AI into the highest-value workflows to improve speed quality decision-making and customer impact across the team. This role sits at the intersection of product management engineering operations/PMO vehicle development and cycle planning and business teams translating high-friction workflows into practical AI-enabled systems that help us deliver better experiences faster and create leverage for the organization and our internal partners.

The ideal candidate is deeply technical highly pragmatic they must understand how AI agents work how to configure and extend them and how to apply them in real-world enterprise contexts. This role partners closely with Integrated Services leadership as well as functional leaders across the enterprise (Security Office of General Counsel Privacy Enterprise Technology etc.) to ensure AI-enabled workflows are built responsibly governed appropriately and scaled with confidence. This person should be comfortable working with tools and patterns such as APIs retrieval workflow orchestration evaluations agent instructions skill creation and human-in-the-loop flows. Familiarity with MCPs CLIs and -style configurations patterns is a plus but the primary requirement is fluency in how modern AI-enablement workflows are built deployed governed and scaled. The ideal candidate will have a deep understanding of how teams work effectively in large matrixed organizations across the hardware software customer experience loop how to influence change in these organizations and how to turn new capabilities into measurable business and customer impact.

This is a hands-on transformation role: the person will build and prototype directly but success will be measured by scaled adoption durable workflow change and measurable improvement in how the Integrated Services organization operates.

What youll do...

• Transform the Integrated Services Product Team Operating Model: Identify redesign and scale AI-enabled workflows across discovery customer research Product Requirement Document (PRD) roadmaps prioritization launch readiness executive reviews analytics PMO go-to-market and post-launch learning.
• Build AI Agents Automation and Infrastructure: Create configure test and maintain AI agents tools workflows and integrations using APIs retrieval orchestration agent instructions approved AI platforms enterprise systems and related technical patterns.
• Prototype Pilot and Scale: Rapidly prototype with real users validate workflow fit identify failure modes and move successful solutions from idea to prototype to pilot to scaled adoption working through technical operational security privacy and change-management barriers.
• Create Reusable Capabilities and Playbooks: Build repeatable agents templates standards workflows and best practices for common product PMO and GTM work including customer insight synthesis and journey mapping requirement generation PRD review competitive analysis roadmap tradeoffs launch planning and execution risk reviews business case development and executive communication.
• Measure Impact: Define and track outcomes tied directly to business and customer value creation including adoption time saved cycle-time reduction decision speed employee experience quality improvements rework reduction revenue generation and business or customer outcomes from AI enabled workflows.
• Drive Adoption and Behavior Change: Train teams coach leaders create champions document best practices and make AI-enabled workflows easy safe and useful enough to become the default way of working.
• Establish Quality Governance and Trust: Partner with security legal privacy IT PMO go-to-market and engineering to ensure workflows are secure compliant auditable explainable and appropriate for enterprise use.
• Design Human-In-The-Loop Systems: Define where AI should act independently where humans must review or approve and how teams should manage risk quality and accountability in AI-enabled workflows.
• Increase Leverage: Identify and automate repetitive manual duplicative or low-value work so teams can spend more time on customer insight product judgment and execution.
• Evaluate Emerging AI Patterns: Stay current on AI agent frameworks tooling security models governance practices workflow automation approaches and enterprise patterns then translate the most practical opportunities into Ford use cases.

Youll have...

• Strong technical fluency and a hand-on builder mindset with familiarity across modern AI workflow patterns including APIs retrieval agent instructions orchestration evaluations and human-in-the-loop flows.
• Experience building AI-enabled workflows automations internal tools or agent-based systems that were adopted by real users not just prototypes.
• Strong product management fluency including discovery customer research PRDs roadmaps prioritization launch readiness stakeholder alignment and product analytics
• Experience redesigning knowledge-work workflows or operating models at team or enterprise scale.
• Ability to rapidly prototype test with users measure outcomes and iterate.
• Comfort working within enterprise constraints including security privacy legal IT data access and governance.
• Ability to influence cross-functional teams and drive adoption without relying solely on formal authority.
• Strong communication documentation training storytelling and collaboration skills with the ability to bring skeptical teams along.

Even better you may have...

• Experience in automotive digital product software platform or large-scale enterprise organizations.
• Enterprise implementation experience especially in environments with security privacy identify legal compliance procurement IT and data-access constraints.
• Experience creating training enablement champion networks and reusable playbooks for scaled adoption.
• Background in workflow automation developer tools internal tooling product operations design operations or AI enablement.
• Experience building tools for teams rather than only consumer-facing applications.
• Experience evaluating AI platforms vendors agent frameworks and emerging enterprise AI tooling.
• Understanding of AI safety data governance access control auditability and responsible AI practices.
• Experience working with product engineering design analytics business operations legal security and IT teams in a complex matrixed environment.

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.
This position is a leadership level 4.
Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid (onsite four days per week) for candidates who are in commuting distance to a Ford hub location or remote for non-local candidates.

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