Director, Agentic AI Solutions – US Market Access

Business Introduction

GSK remains committed to achieving bold commercial ambitions for the future. By 2031 we aim to deliver 40 billion in annual sales leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines specialty medicines and general medicines.

Through continuous innovation and a dedicated focus on scientific and technical excellence we strive to develop and launch new groundbreaking treatments that address critical health challenges.

Director Agentic AI Solutions US Market Access

Overview

This strategic consultative role leads the US Market Access AI and Agentic AI program - shaping strategy prioritizing midtolarge AI initiatives coordinating delivery with Tech and external partners and driving organizational adoption through change management and stakeholder consulting.

The Director is the Market Access subject matter expert (SME) for Agentic AI concepts and is accountable for translating business priorities into an aligned portfolio of projects executable plans and measurable benefit. This role is responsible for identifying high-value use cases building a scalable AI product portfolio and delivering measurable business impact through intelligent automation and decision augmentation.

Key relationships deliverables & principal responsibilities

• Serve as Market Access SME and program owner for the Agentic AI program of work; translate US Market Access strategy into a prioritized roadmap and portfolio of midtolarge AI initiatives (Tech and vendors build solutions; this role leads strategy prioritization and adoption).
• Partner with Market Access leadership Access Optimization Operations Compliance Legal Privacy Tech delivery and external vendors/consultants to align priorities and secure sponsorship.
• Define and maintain the Agentic AI vision roadmap governance model and operating cadence (program governance forums intake prioritization interdependency management).
• Lead business case and ROI development for prioritized projects; own benefits realization plans and executive reporting for value tracking.
• Coordinate delivery with Tech and thirdparty vendors: translate business requirements into clear delivery briefs manage scope/timeline/quality expectations and escalate risks or blockers.
• Design and execute change management and adoption strategies (communications role redesign training curricula pilot-to-scale playbooks) to drive sustained behavioral change and measurable utilization.
• Establish success criteria KPIs and dashboards to monitor program health adoption and impact on efficiency.
• Oversee risk compliance and ethical considerations for autonomous AI solutions; partner with Legal Privacy Governance and Compliance to embed controls approved data use cases.
• Lead pilot evaluation and continuous improvement cycles: assess outcomes capture learnings iterate and scale proven solutions across US Market Access.
• Select and govern vendors and external partners; ensure procurement contracting SLAs and performance management support program goals.
• Build Market Access AI literacy and capability through workshops playbooks and stakeholder consultingadvocate for Agentic AI where it delivers strategic advantage.

How Success Is Measured

• Percentage of prioritized projects delivered on scope and schedule in partnership with Tech
• Adoption metrics (active users utilization rates) and demonstrated workflow changes
• Measured impact on project outcomes efficiency gains or cost/ time savings against business cases
• Effective risk management and Compliance including favorable audit outcomes.
• Stakeholder satisfaction and alignment across Market Access and Commercial leadership

Required Qualifications

Education:

• Bachelors degree in business Data Science Computer Science Analytics or a related field.

Experience:

• Minimum 5 years of experience in digital transformation data science or portfolio/product management within US Market Access functions in a Bio Pharma company; OR 5 years in management consulting with client delivery experience.
• Demonstrated experience engaging with AI/LLM solutions and applying AI/GenAI concepts in Commercial and/or Market Access contexts (e.g. use case development vendor/architecture discussions evaluation criteria integrations with industrial data fabrics) with ability to assess feasibility risks and business impact without hands-on model development.
• Demonstrated experience coordinating delivery with Tech teams and thirdparty vendors on AI or analytics projects with a proven track record in change management stakeholder engagement influencing senior stakeholders and driving AI adoption.

Skills:

• Program and stakeholder management (prioritization governance reporting)
• Business case and ROI development for technology investments
• Familiarity with data governance privacy (HIPAA) and regulatory considerations in healthcare
• Strong verbal and written communication facilitation and influencing skills
• Comfort with analytics tools (e.g. Tableau Power BI) to interpret and present results

Preferred Qualifications

• Masters degree (MBA MPH MS in Data Science Computer Science or related)
• Experience leading AI adoption programs or product management of AI or Agentic/LLM deployments to scale
• Prior exposure to payer databases formulary optimization or reimbursement modeling
• Certification in Agentic AI Business Solutions Architect (Microsoft) Agentic AI (Nvidia) Learn (Palantir) or other relevant AI programs
• Experience selecting and managing AI vendors

Other

• This role is consultative and crossfunctional; up to 20% travel may be required for stakeholder engagement

#GSK-LI

Skills

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK

Uniting science technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade as a successful growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale.

People and patients around the world count on the medicines and vaccines we make so were committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients accountable for impact and doing the right thing is the foundation for how together we deliver for patients shareholders and our people.

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GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) military service or any basis prohibited under federal state or local law.

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Director