Direct Support Professional Supervisor

Pay: $21.00-$22.00/hour

Lead With Purpose. Support With Impact.

YOU Inc. is seeking experienced and dependable Direct Support Professional Supervisors to lead residential counselor staff in our 24-hour acute and congregate care programs. This role is ideal for a hands-on leader who thrives in fast-paced environments values teamwork and is committed to creating safe structured and therapeutic spaces for youth.

As a Shift Supervisor youll work in ratio alongside your teamguiding coaching and modeling best practices while ensuring the safety and well-being of both staff and youth.

Benefits for Full-time employees:

• Health Insurance:Offered throughBlue Cross Blue Shield with generous company contribution.
• Enhanced Retirement Plan:25% - 33% Employer matchbased on tenure.
• Student Loan Assistance:Consolidation counseling & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• TuitionAssistance:Reimbursed or prepaidcollege coursework!
• Home Mortgage Initiative:Favorabledown payment(3-5%) reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

• Generous AccruedPaidVacation:3 weeksin your first year!
• VacationCash-OutOption
• 3PaidPersonal Days
• 11PaidHolidays
• AccruedPaidSick Time

Benefits for Part-time Employees:

• AccruedPaidSick Time
• Enhanced Retirement Plan:25% - 33% Employer match(Minimum of 20 worked hours per week)
• Student Loan Assistance:Consolidation and free debt counseling!
• Personal PTO- (Minimum 20 hour regular part-time schedule - does not apply to per diem)

What Youll Do

Leadership & Supervision

• Lead and support residential counselor staff during assigned shifts

• Provide coaching feedback and real-time guidance to staff

• Ensure all staff receive critical updates assignments and shift expectations

• Promote teamwork and address staff concerns promptly and professionally

Safety & Therapeutic Milieu

• Ensure the safety and supervision of youth and staff at all times

• Actively monitor the milieu identify risks and take corrective action as needed

• Maintain appropriate client-to-staff ratios and coordinate relief staffing when necessary

• Cultivate a therapeutic environment that supports emotional regulation social growth and positive behavior

Program Structure & Daily Operations

• Ensure daily programming schedules and routines are followed

• Support youth participation in activities meals chores and daily living tasks

• Participate in facility upkeep room checks and overall cleanliness of the unit

Boundaries Ethics & Professionalism

• Model and enforce appropriate physical emotional logistical and informational boundaries

• Uphold HIPAA requirements and protect client confidentiality

• Maintain professional respectful interactions with staff youth families and visitors

Documentation & Compliance

• Review treatment plans and safety plans as needed

• Complete shift notes logs medication documentation and incident reports

• Ensure documentation is accurate timely and compliant with agency standards

Crisis Prevention & Intervention

• Utilize CPI de-escalation techniques to prevent and manage crisis situations

• Apply physical management interventions only when necessary and in accordance with training

• Approach all interactions through a trauma-informed strengths-based and culturally responsive lens

What Were Looking For

• High school diploma GED or HiSET required

• Minimum age of 21 years

• 13 years of related experience; residential youth experience required

• Proven ability to lead calmly and professionally in high-stress situations

• Strong communication judgment and interpersonal skills

• Ability to build rapport and work effectively with staff and youth

• Commitment to ethical practice confidentiality and agency policies

Additional Requirements

• Valid drivers license (Class C or D) acceptable driving record and reliable transportation

• Willingness to maintain required certifications including:

  • CPI / De-escalation & Physical Management

  • First Aid CPR and Universal Precautions

  • Medication Management / MAP

  • Van & Driver Safety