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Direct Support Professional I Childrens Congregate Care


Job Location:

Worcester, MA - USA

Monthly Salary: Not provided by the employer
Posted: 1 July 2026 (30+ days ago)
Application Deadline: 28 September 2026
Vacancies: 1 Vacancy

Job Summary

Overview

Pay: $20hr

New Hire Sign on Bonus:

The Direct Support Professional I (DSP I) - Childrens Congregate Careprovides direct care and supervision to youth in YOU Inc.s 24/7 acute and congregate residential care programs. Working as part of a multidisciplinary team and under the direction of a Shift Supervisor the DSP I helps create and maintain a safe structured and therapeutic environment that supports emotional growth stability and positive behavioral change for children and adolescents with complex needs.

This position is considered an essential role and may require working beyond scheduled shifts or reporting during declared states of emergency to maintain required staffing ratios.

Benefits for Full-time employees:

  • Health Insurance:Offered throughBlue Cross Blue Shield with generous company contribution.
  • Enhanced Retirement Plan:25% - 33% Employer matchbased on tenure.
  • Student Loan Assistance:Consolidation counseling & limited employer contribution!
  • Discounted Tuition with College & University Partnerships!
  • TuitionAssistance:Reimbursed or prepaidcollege coursework!
  • Home Mortgage Initiative:Favorabledown payment(3-5%) reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

  • Generous AccruedPaidVacation:3 weeksin your first year!
  • VacationCash-OutOption
  • 3PaidPersonal Days
  • 11PaidHolidays
  • AccruedPaidSick Time

Benefits for Part-time Employees:

  • Accrued Paid Sick Time
  • Enhanced Retirement Plan: 25% - 33% Employer match (Minimum of 20 worked hours per week)
  • Student Loan Assistance: Consolidation and free debt counseling!
  • Personal PTO - (Minimum 20 hour regular part-time schedule - does not apply to per diem)

This role offers the opportunity to make a meaningful impact in the lives of youth while working within a supportive team environment committed to safety growth and quality care.

Responsibilities
Key Responsibilities
  • Ensure the safety supervision and well-being of youth through active engagement and therapeutic interaction.

  • Monitor the treatment milieu identify safety risks and take appropriate corrective action escalating concerns to supervisory staff as needed.

  • Support the development of a therapeutic milieu that promotes:

    • Social growth and healthy peer relationships

    • Emotional expression and self-regulation

    • Positive behavior and improved daily functioning

  • Establish and maintain appropriate professional boundaries including:

    • Physical emotional and logistical boundaries

    • Confidentiality and HIPAA compliance

    • Professional interactions with coworkers caregivers providers and visitors

  • Participate in the daily upkeep and cleanliness of the program including:

    • Supporting youth with chores laundry and meal preparation

    • Conducting room and safety checks

  • Accurately document client care including:

    • Shift notes logs and rehabilitation documentation (as required by program)

    • Medication administration records

    • Incident reports and safety documentation

  • Maintain awareness of individual treatment plans safety plans and specialized programming.

  • Utilize crisis prevention and de-escalation strategies consistent with agency policy (CPI) using physical interventions only when necessary and authorized.

  • Maintain required certifications and comply with all program and agency policies.

  • Act as a reliable and collaborative team member arriving prepared communicating effectively and approaching care from a trauma-informed strengths-based and culturally responsive perspective.

Qualifications
  • High School Diploma GED or HiSET required

  • Must be at least 21 years of age
  • 13 years of related experience working with youth or in human services preferred

  • Valid drivers license (Class C or D)

  • Ability to work flexible shifts including evenings weekends overnights and holidays

  • Physical ability to safely perform job duties including crisis intervention when required

Skills and Knowledge
  • Strong interpersonal and communication skills

  • Ability to remain calm professional and supportive in high-stress situations

  • Understanding of trauma-informed care and behavioral health principles

  • Strong documentation and organizational skills

  • Commitment to teamwork accountability and ethical practice


Required Experience:

Unclear Seniority


About Company

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Integrated clinical, educational and community-based supports for children and adults with disabilities and life challenges, including residential options.

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