Direct Support Non Remote Supports Monitor

SUMMARYThe DSP Non-Remote Supports is responsible for providing indirect virtual support with the use of remote supports technology typically supporting up to 16 individuals in a residential facility and/or natural home DSP Non-Remote Supports is responsible to provide remote supports/virtual assistance in accordance with individual service or program plans that may include socialization health maintenance medication administration and skill or behavioral DSP Non-Remote Supports may work fulltime or part-time and will work out of a designated or approved work-site daily. This is not a WFH (work from home) JOB FUNCTIONSTo perform this job successfully an individual must be able to satisfactorily perform each essential function listed below. Services and SupportsRemote Support: Provides indirect supervision support or assistance in accordance with individual service or program plans; assists with socialization and behavioral Records: Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality; accurately and timely completes billing documentation as Relationships: Maintains healthy and professional relationships with individuals friends families guardians and case managers; greets family members and other visitors; implements Sevita Customer Service Reporting: Reports any instance of alleged abuse or neglect according to internal and external standards; reports medical behavioral and other incidents in accordance with Sevita policy and external : Maintains confidentiality respects the rights of persons being served according to applicable the bill of rights; practices universal precautions; assists individuals in exercising their rights. Health CareAppointments: May assist individuals with medical appointments reminders and obtaining emergency medical care; relays orders and information to and from medical providers as required : If assigned accurately observes and documents the self-administering of medications and treatments; promptly reports administration errors Health Care: Remotely monitors individuals health and well-being; documents health concerns and/or concerns with medical supplies and equipment; communicates with nurse or supervisor as appropriate; calls 911 in the event of emergency; follows individual health care Responsibilities:Training: Attends orientation and on-going training as directed; participates in monthly staff Scheduling: Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime or in the event of : Works together with others values others contributions; is courteous; communicates openly; listens; and shows respect to others. Workplace Safety: Every employee plays a role in developing and maintaining a safe workplace; complies with all established safety policies procedures and rules; reports unsafe hazards to their supervisor and participates in safety related training or activitiesMonitoring TechnologyDashboard: Continual monitoring of the approved technology dashboard(s) of assigned individuals during service hours. Protocols: Following protocols and parameters for sending notifications for each individual to the designated : Notification to all designated contacts of issues via email text or phone calls of all issues during service : May participate in technology drills and systems checks to ensure that all technology is functioning : Immediate notification to all designated contacts in the event of a systems failure malfunctioning sensors or power other related duties and activities as RESPONSIBILITIESNoneMinimum Knowledge and Skills required for the JobThe requirements listed below are representative of the knowledge skill and/or abilities required to perform the job. Education and Experience: High school diploma or equivalent preferredSix months of experience in human services preferredMust be 18 years of Licenses and Registrations:NoneOther Skills and Abilities:Experience and knowledge of Microsoft ExcelAbility to multi-task and operate from multiple computer screens tablets have excellent verbal and written communication skillsOther Requirements:Previous experience as a Direct Support Professional and/or caregiverTravel as neededPhysical Requirements:Normal Office Work Data Entry: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are WITH DISABILITIES ACT STATEMENTExternal and internal applicants as well as position incumbents who become disabled must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.