Direct Sales Director
Job Location:
Kansas City, MO - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We are Farmers where ambition meets opportunity.
At Farmers were not just known for unforgettable jingle were a team with a passion for purpose and making a real difference in peoples lives. We deliver peace of mind when it matters most. Our results-driven high-performance culture thrives on creativity accountability and bold solutions. Here growth isnt just a goal its a way of life for both the organization and every individual on our team. We tackle challenges head-on learn from every experience and measure our impact on the customers who trust us.
Join an award-winning equal opportunity employer where youll find more than a job youll find a supportive community. Enjoy competitive benefits take part in meaningful volunteer projects and help shape the future alongside talented colleagues across all backgrounds. At Farmers helping others is at the heart of what we do.
Ready to make your mark Discover our vibrant culture and explore career opportunities at Connect with us onInstagramLinkedInandTikTok and lets build something incredible together!
Workplace: Hybrid ( #LI-Hybrid )
- This position manages multiple direct sales teams to sell multi-line insurance products to prospective customers primarily through inbound calls.
- This role bridges tactical execution and strategic direction ensuring alignment between frontline operations and broader organizational goals.
- This role collaborates with directors and other business partners to implement initiatives monitor performance trends and resolve operational challenges.
- Focuses on sales production and sales representative efficiency.
- Ensures consistent communication and execution of sales strategies compliance standards product or process updates and customer experience goals to assigned teams.
- Ensures production targets are met for both sales representatives and supervisors.
- Drives a culture of ownership accountability recognition and continuous improvement through regular performance reviews coaching sessions and development planning.
- Coaches and develops supervisors to enhance clear communication team leadership and employee engagement.
- Participates in workforce planning hiring and succession planning efforts.
- Manages performance management and sets the appropriate thresholds.
- Analyzes performance data across teams to identify trends opportunities and risks through root cause analysis.
- Recommends and implements targeted action plans.
- Work with licensing to ensure proper coverage.
- Interprets and communicates procedural and regulatory changes to assigned staff.
- Ensures appropriate system access.
- Partners with directors to translate strategic objectives into actionable team-level plans and initiatives.
- Leads cross-functional projects and pilots aimed at improving sales processes technology adoption and customer satisfaction.
- Investigates and resolves escalated customer issues in a timely manner.
- Performs other duties as assigned.
- Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
- The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
- Normal and customary distractions include background noise produced by office equipment and chatter among people as well as interruptions.
- Frequently sits for prolonged periods of time up to a full shift.
- Occasionally moves about the workplace including navigating stairs ramps and level or uneven surfaces.
- Occasionally moves pushes pulls lifts carries and/or places objects or materials weighing up to 25 pounds without assistance.
- Frequently uses shoulders arms hands and fingers to manipulate equipment tools and objects necessary to perform job duties.
- Frequently performs fine motor tasks such as typing mousing or writing up to a full shift.
- Rarely performs movements such as bending stooping crouching kneeling twisting and reaching overhead or below the knees.
- Possesses clear vision with or without correction to visually read and verify information.
- Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers changes in terrain and locating objects.
- Possesses adequate hearing with or without correction to communicate with co-workers respond promptly to auditory signals or alarms and discern sounds essential for maintaining safety and productivity in the workplace.
- Jobs in this category require rare if any travel.
- High School Diploma or equivalent required.
- Bachelors degree preferred.
- Property & Casualty insurance license required upon hire.
- Minimum seven years of sales and call center experience required preferably in direct sales.
- Minimum two years of people leadership experience required.
- Demonstrates excellent judgment and decision making skills.
- Effective interpersonal skills.
- Ability to influence internal and/or external constituents.
- Seeks to acquire knowledge in area of specialty.
- Builds and manages effective teams.
- Instills commitment to organizational goals.
- Demonstrated problem solving skills.
- Possesses strong technical aptitude.
Benefits
- Farmers offers a competitive salary commensurate with experience qualifications and location.
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- For more information review What we offer on Location(s): US - KS - Kansas City
Anticipated application deadline: At Farmers the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants including those with criminal histories in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033 Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race color religion gender sexual orientation gender expression genetic information national origin age disability marital status military and veterans status or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunitiesCheck out be sure to follow us onInstagramLinkedIn andTikTok.
Spokane WA only: Residents who prefer not to provide their address click here to submit your resume via email:
Required Experience:
Director
