Dir , Technical Product Management, Content Supply Chain Orchestration

Job Description

The Director Content Supply Chain Orchestration is accountable for defining and leading the strategic direction operating model and execution of an enterprise content supply chain orchestration capability that enables faster higher-quality and more cost-effective content creation at scale. This role translates business priorities into an integrated content supply chain strategy that supports global product launches omnichannel engagement and reuse of approved content across markets and brands.

This leader owns the orchestration layer across people process data and technology with responsibility for standardization governance automation and value realization across the end-to-end content lifecycle. The role requires strong strategic leadership in a highly matrixed regulated environment including the ability to influence senior leaders shape enterprise decisions lead global transformation and build high-performing teams that deliver measurable business impact.

Required Experience & Qualifications:

• 8years experience leading complex technology-enabled business transformation in global matrixed organizations with demonstrated accountability for enterprise outcomes and cross-functional delivery.

• Proven success designing scaling and governing operating models workflows or platforms that improve speed quality compliance and efficiency across an end-to-end process.

• Strong experience partnering with senior stakeholders across business technology operations and compliance functions to shape strategy drive alignment and manage complex trade-offs.

• Demonstrated track record leading organizational change global rollouts and adoption of new capabilities in regulated environments including management of risk dependencies and value realization.

• Experience building leading and developing high-performing teams including coaching leaders and fostering an inclusive accountable and growth-oriented culture.

• Strong understanding of pharmaceutical healthcare or other highly regulated business environments including the importance of governance compliance and quality.

• Preferred experience with content supply chain digital asset management workflow orchestration metadata strategy and Adobe-based or related enterprise platforms.

• This role will report into Executive Director Content Enablement & Execution and will lead up to 10 members of the product team.

Necessary Competencies:

Strategic enterprise mindset with the ability to connect operational decisions to business outcomes and long-term capability building.

Strong leadership presence and executive communication skills with the ability to influence and align senior stakeholders in a complex matrix.

High learning agility and sound judgment with the ability to navigate ambiguity assess trade-offs and make decisions at pace.

Strong change leadership capabilities including the ability to inspire adoption sustain momentum and embed new ways of working.

Inclusive people leader who develops talent builds trust and creates an environment of accountability collaboration and continuous improvement

Education Minimum Requirement:

Bachelors degree in business technology engineering life sciences or a related field required.

Advanced degree preferred.

Key Accountabilities

1. Strategy Operating Model and Governance

Define and evolve the enterprise strategy operating model and governance for content supply chain orchestration aligned to business priorities launch needs and long-term capability goals.

Establish decision frameworks standards and guardrails that enable consistency scale compliance and efficient execution across the end-to-end content lifecycle.

Translate strategic objectives into prioritized roadmaps clear success measures and sequenced delivery plans across people process data and technology.

2. End-to-End Process Design and Orchestration

Own the design and continuous improvement of scalable standardized workflows spanning intake planning creation review approval distribution reuse and retirement of content.

Balance enterprise standardization with market and brand needs ensuring the operating model supports both global consistency and local execution requirements.

Identify opportunities to reduce cycle time improve quality eliminate duplication and increase reuse through simplification and orchestration.

3. Data Metadata and Automation

Lead the enterprise approach to taxonomy metadata and tagging standards to improve findability reuse reporting and downstream optimization.

Drive automation opportunities across the content supply chain leveraging workflow and platform capabilities to improve efficiency control and user experience.

Partner with data analytics and platform teams to ensure orchestration capabilities generate actionable insights and measurable business value.

4. Platform Enablement and Transformation Delivery

Provide business leadership for orchestration-related platform capabilities including prioritization of enhancements integrations and rollout sequencing.

Lead large-scale transformation and migration efforts from legacy tools and fragmented ways of working into a standardized future-state ecosystem.

Ensure delivery is achieved with clear governance strong dependency management disciplined risk mitigation and minimal business disruption.

5. Stakeholder Leadership and Enterprise Influence

Serve as a trusted strategic partner to senior leaders across business operations technology legal regulatory medical and external partners. Influence enterprise decisions by articulating trade-offs risks and recommendations clearly and by building alignment across stakeholder groups without direct authority.

Communicate progress issues and outcomes to leadership with clarity and transparency reinforcing accountability and confidence in delivery.

6. People Leadership and Capability Building

Lead coach and develop a high-performing global team building depth in strategic thinking execution excellence and change leadership. Create an inclusive and accountable culture that encourages collaboration innovation continuous improvement and strong talent development.

Assess capability gaps and build the organizational structures roles and development plans needed to sustain long-term success.

Success Criteria for the role:

A clear enterprise content supply chain strategy and operating model is defined adopted and governed across priority areas.

Measurable improvements are achieved in speed reuse quality compliance and cost efficiency across the content lifecycle.

Platform workflow and migration initiatives are delivered with strong adoption controlled risk and sustained business value.

Senior stakeholders view the function as a trusted partner that brings clarity structure and forward momentum to complex transformation efforts.

The organization demonstrates strong engagement capability growth and leadership bench strength within the team.

Required Skills:

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race color age religion sex sexual orientation gender identity national origin protected veteran status disability status or other applicable legally protected a federal contractor we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences perspectives skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas broad experiences backgrounds and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively.

Learn more about your rights including under California Colorado and other US State Acts

The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.