Dir of IT-Digital Strategy Enterprise Services

For oil & gas exploration and production companies worldwide Superior Energy Services is an oilfield products and services company with global reach financial stability and mature safety and core values platforms. Through its portfolio of premier rental and well servicing brands Superior provides customers with robust inventory expedient delivery engineered solutions and expert consultative service all delivered with enterprise-wide Shared Core Values for safe sustainable operations and corporate citizenship. We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race religion national origin gender pregnancy sexual orientation age disability veteran status or any other characteristic protected by law.

Superior Energy Services is seeking an experienced Director of IT Digital Strategy & Enterprise Services to join our team in Houston TX which is a senior leadership role responsible for shaping and executing the organizations digital roadmap while ensuring alignment between business priorities and IT capabilities. This role leads the Value / Portfolio Management Office (PMO) IT Service Management (ITSM) and Enterprise Architecture (EA) functions to drive measurable business outcomes operational excellence and technology standardization. The Director partners closely with executive leadership to ensure technology investments maximize value improve service delivery and enable scalable secure and innovative solutions across the enterprise.

Duties and Responsibilities:

Digital Strategy & Business Alignment

• Develop and execute a multi-year digital strategy aligned with corporate goals and operational priorities
• Serve as a strategic advisor to business leaders on technology trends innovation and digital transformation opportunities
• Translate business capabilities into technology roadmaps and investment plans
• Identify and prioritize opportunities to improve efficiency revenue and customer experience through digitization

Value / Portfolio Management Office (PMO)

• Lead the enterprise IT portfolio management function including project intake prioritization execution and governance using Scaled Agile Framework (SAFe)
• Establish and enforce value-based decision frameworks (e.g. ROI total cost of ownership strategic alignment)
• Manage demand planning resource allocation and capacity planning across IT initiatives
• Drive transparency via portfolio dashboards KPIs and executive reporting
• Ensure consistent delivery methodologies (Agile hybrid waterfall) aligned to business needs

IT Service Management (ITSM)

• Oversee ITSM processes aligned with ITIL best practices including Incident Problem Change and Service Request Management
• Ensure delivery of high-quality reliable IT services that meet or exceed SLAs/OLAs
• Drive continuous service improvement initiatives using metrics root-cause analysis and automation
• Lead service catalog development and lifecycle management
• Champion user experience improvements across all IT support channels

Enterprise Architecture (EA)

• Define and maintain the enterprise architecture framework (business application data and infrastructure domains)
• Establish technology standards and guardrails to reduce complexity and technical debt
• Ensure alignment of all solutions with architectural principles and security standards
• Lead architecture review boards and governance processes
• Guide modernization efforts including cloud adoption information architecture integration strategies scaling AI capabilities and platform consolidation

Leadership & Organizational Impact

• Build mentor and lead a high-performing team across PMO ITSM and EA disciplines
• Foster a culture of accountability continuous improvement and collaboration
• Manage vendor relationships and strategic partnerships
• Oversee budgeting financial planning and cost optimization initiatives
• Promote governance risk management and compliance across IT operations

Required Qualifications:

• Bachelors degree in Information Technology Computer Science or related field
• 10 years of progressive IT experience including 5 years in a leadership role
• Proven experience leading one or more of the following: PMO ITSM or Enterprise Architecture functions
• Strong understanding of digital transformation portfolio management and service delivery frameworks
• Experience with IT governance budgeting and executive-level reporting

Preferred Certifications (Not Required but Valued):

• Masters degree (MBA or IT-related discipline)
• Certifications such as ITIL TOGAF PMP/PMI-ACP SAFe or COBIT
• Experience in complex asset-intensive industries (e.g. oilfield services energy manufacturing)
• Familiarity with cloud platforms (Azure preferred) ERP systems and integration architectures

Key Competencies:

• Strategic thinking and business acumen
• Executive communication and stakeholder influence
• Data-driven decision-making
• Organizational leadership and talent development
• Change management and transformation leadership

Success Metrics

• Alignment of IT investments to strategic business outcomes
• Portfolio delivery performance (on-time on-budget value realization)
• IT service performance (SLAs user satisfaction incident trends)
• Reduction of technical debt and improved architectural compliance
• Measurable ROI on digital initiatives and enabling IT integration for inorganic growth

Excellent Benefits: Medical Dental Vision Disability Life Matching 401(k)