Dir, eCommerce

Vets Hired


Job Location:

California, CA - USA

Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Summary

The Director of eCommerce leads the digital commerce strategy and performance across multiple direct-to-consumer brands driving revenue growth conversion optimization customer experience and online merchandising. This role oversees eCommerce operations develops high-performing teams manages digital commercial performance and partners with cross-functional teams to enhance the online customer journey through data-driven decision-making experimentation and technology innovation.

Key Responsibilities:

  • Lead overall eCommerce strategy and digital commercial performance.
  • Drive revenue growth through conversion rate optimization (CRO) merchandising pricing and promotional strategies.
  • Establish and manage weekly trading reviews to improve business performance.
  • Build and scale A/B testing personalization and experimentation programs.
  • Optimize the end-to-end online customer journey and checkout experience.
  • Oversee website merchandising product presentation and content strategy.
  • Partner with marketing creative customer experience and acquisition teams to improve digital performance.
  • Lead mentor and develop the eCommerce team while fostering a data-driven test-and-learn culture.
  • Manage eCommerce technology platforms automation initiatives and AI-driven improvements.
  • Monitor business KPIs customer analytics forecasting and reporting to support strategic decisions.
  • Ensure strong data integrity and continuous improvement of site operations.

Qualifications:

  • Bachelors degree in Business Marketing Economics or a related field (MBA preferred).
  • 12 years of progressive eCommerce experience.
  • 5 years of leadership experience managing teams.
  • Strong experience with direct-to-consumer (DTC) and omnichannel commerce.
  • Proven success managing eCommerce revenue conversion optimization and digital growth.
  • Experience with Shopify and modern eCommerce technology platforms.
  • Strong analytical forecasting and commercial decision-making skills.
  • Experience managing multiple brands or business units preferred.
  • Familiarity with AI tools Amazon marketplaces and customer experience optimization is a plus.
Job Summary The Director of eCommerce leads the digital commerce strategy and performance across multiple direct-to-consumer brands driving revenue growth conversion optimization customer experience and online merchandising. This role oversees eCommerce operations develops high-performing teams mana...