Dining Room Manager | The Quion Hotel | Wilmington, DE

As the Dining Room Manager you will play a key role in creating an elevated and memorable dining experience for our guests. This leadership position oversees the daily operations of the restaurant and dining spaces ensuring exceptional service standards attention to detail and a seamless luxury hospitality experience from start to finish.

The ideal candidate is passionate about guest service team development and creating a warm polished atmosphere that reflects the standards of a luxury hotel environment.

Here are some of the responsibilities youll oversee on a daily basis:

• Lead and supervise all front-of-house dining room operations and service team members.
• Ensure an exceptional guest experience by maintaining the highest levels of hospitality professionalism and attention to detail.
• Interview hire train coach and schedule dining room associates.
• Partner closely with Culinary Events and Hotel Operations teams to ensure seamless service execution.
• Respond to guest feedback and resolve concerns promptly and professionally.
• Maintain luxury-level presentation standards throughout the dining room and service areas.
• Monitor service flow reservation management staffing levels and operational efficiency.
• Assist with menu knowledge training wine service standards and upselling initiatives.
• Support the development of special dining experiences promotions and seasonal offerings that enhance guest engagement.
• Ensure compliance with health safety sanitation and brand standards.

Were looking for someone with at least 4 years of food & beverage experience including leadership experience within a luxury hotel upscale restaurant or fine dining environment.

The ideal candidate will have:

• A passion for luxury hospitality and elevated guest experiences.
• Strong leadership and team development skills.
• Excellent communication and problem-solving abilities.
• The ability to remain calm polished and guest-focused in a fast-paced environment.
• Experience managing service standards reservations and guest recovery situations.
• Knowledge of wine cocktails and upscale dining service standards preferred.

Be prepared to accommodate varying schedules including nights weekends and exchange for your flexibility and passion for hospitality we offer competitive pay hotel discounts food & beverage discounts career growth opportunities and the chance to be part of a luxury hospitality experience that is anything but ordinary.

Required Experience:

Manager