Dining Manager

The Oasis Club at Championsgate located in Davenport FL is pleased to announce an excellent career opportunity for a Dining Manager! We are seeking a driven individual who is eager to learn contribute and grow within a fastâpaced hospitality-focused property organization. As part ofâTroon youll contribute to a global leader in golf and community management.

General Purpose:

Manages daily functions of various Food and Beverage facets including but not limited to guest satisfaction and customer service personnel training and development menu mix ordering vendor preference food production inventory and catering functions.

Essential Duties:

• 49% or less of each day is to be dedicated to management and supervisory duties

• Regularly walks the dining room floor during meal service to interact with and develop rapport with members and guests to ensure quality and execution is according to presence where the business is at

• Supervises inventories of materials and supplies for the outlet(s).Maintainspar levels based on facility needs

• Maintains regular communicationwith the Directorof Golf and Head Professional and otherDepartment Leadersto ensure operationalobjectivesarebeing met.

• Inspectsthe facilityregularly toascertainany maintenancerepairsor clean-up equipment is in proper working orderto includebeverage carts.

• Completes reports on production and necessary requisitions. Controls the distribution of necessary supplies

• Adopts and incorporates best practices to include the use of recommended inventory management software and other analytics tools

• Administers menu design product pricing ordering inventory control procedures and end of month inventory

• Ensuressanitation standards are consistently met

• Coordinates menu planning with Executive Chef

• Develops strong working relationships with all Troon preferred suppliers and activelyparticipatesin recommended programming

• Responsible for interviewing hiring training planning assigning and directing work evaluating performance rewarding and disciplining associates; addressing complaints and resolving problems

• Manages department members that may include butisnot limited to: Snack Bar Beverage CartBartenderServer food runner bus person bar back

• Assuresthat effective orientation and training are given to each new associate.Continually develops ongoing training programs

• Monitors business volume forecast and plans accordingly in areas ofmanpower productivitycostsand other expenses

• Regular and reliable attendance.

• Incorporates safe work practices in job performance.
• Responsible for front of house service in the restaurant dining room patio private cabanas and pool side dining. Oversees server and food runner teams.

MinimumRequirements:

High school diploma or general education degree (GED); orsix months to one year ofrelated experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently stands walks talks or hears. Occasionally sits uses hands reaches with arms and hands climbs balances stoops kneels crouches or crawls. Regularly tastes or upto 25 pounds and occasionally lifts up to 50 in wet or humid conditions(non-weather).Occasionallyworks in outdoor weather is moderate.

Job Knowledge Skill and Ability Preferences:

• Ability to read and speak English may berequiredin order toperform the duties of the job ( associates maybe requiredto communicate with English speaking customers or co-workers the manuals for the equipment the associates may use are in English)

• Must meet state age requirements for handling alcoholic beverages

• Working knowledge of winespiritsand regional cuisines

• Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates

• Strong problem analysis and problem resolution skills

• Strong multi-taskingorganizationaland time management skills to ensure a quick response to client needs.

• High levelof active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy

• Strong written and verbal communication skills

• Strong leadership and people management skills

• Professional and courteous demeanor

• Ability to createhigh performanceteams and to bea strong teamplayer

• Demonstrate a strong commitment to company values

• Organizational development abilities with a strong focus on individual and team advancement

• Computerproficiencyin Microsoft products such as Word ExcelPowerPointand Microsoft Outlook

• Ability tomaintaineffective financial accountability to the company and to the ownership

• Complete and comprehensive understanding of the physical infrastructurefoodand beverage controls and financialback officesystems of a hospitality/food service environment

• Working knowledge of food and beverage service equipment and current trends.

• Exceptional personal hygiene and positive representation of the organization to Troon employeesclientsand vendors.
• Must be willing to work nights weekends and holidays.
• Dining hours 9am-9pm.
• Must have experience in a resort or private club setting.

Certificates/Licenses:

Food Safety and Applicable Sanitation Training Alcohol Awareness Training

Job Knowledge Skill and Ability Preferences:

• Ability to read and speak English may berequiredin order toperform the duties of the job ( associates maybe requiredto communicate with English speaking customers or co-workers the manuals for the equipment the associates may use are in English).

• Must meet state age requirements for handling alcoholic beverages.

• Working knowledge of winespiritsand regional cuisines.

• Excellent Leadership abilityincludingskills to communicate and express ideas and directives clearly to associates.

• Strong problem analysis and problem resolution at both a strategic and functional level.

• Strong multi-taskingorganizationaland time management skills to ensure a quick response to client needs.

• High levelof active listening skills and strong client service skills whichincludesthe ability to resolve issues/complaints with tact and diplomacy.

• Strong written and verbal communication skills.

• Strong leadershipand peoplemanagement skills.

• Professional and courteous demeanor.

• Ability to createhigh performanceteams and to bea strong teamplayer.

• Demonstrate a strong commitment to company values.

• Organizational development abilities with a strong focus on individual and team advancement.

• Computerproficiencyin Microsoft products such as Word ExcelPowerPointand Microsoft Outlook.

• Budget and forecasting knowledge and abilities to create andmaintaineffective financial accountabilitytothe company and to the ownership.

• Complete and comprehensive understanding of the physical infrastructurefoodand beverage controls and financialback officesystems of a hospitality/food service environment.

• Extensive knowledge of food and beverage service equipment and current trends.

• Exceptional personal hygiene and positive representation of the organization to Troon employeesclientsand vendors.

• Fluent in English speakingwritingand understanding.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential communities.âWith more than 900 locations in 45 states and 27 countries Troon is a leading employer in hospitality.âGuided by values that emphasize being infectiously energetic consciously kind and humbly prosperousâTroon offers professionals the opportunity to grow and succeed within a globally respected organization.âLearn more atâ.â

Required Experience:

Manager