Digital Product Management Senior Manager-Originations Solutioning

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Digital Product Management Senior Manager within PNCs Retail Lending organization you will be based in Pittsburgh or Philadelphia PA; Wilmington DE; Tysons Corner VA; Charlotte NC; or New York NY.

Will be responsible for Solutioning Retail Lending Origination Journeys with management of 2-4 Product Owners
Responsible for crafting incredible customer experiences from discovery through hand-off to execution delivery leaders working closely with business partners to understand needs and priorities; partnering with internal and external designers and usability testers solution architects and development leads to make the experiences a reality; and driving the use of data to monitor and measure success
Bring awareness to internal stakeholders on best-in-market design patterns and trends through on-going competitive analysis across the financial sector as well as digital design leaders in other industries; and leverage this insight to challenge existing norms and drive transformation
Present new digital customer experiences to legal risk and compliance stakeholders as well as executive leaders for feedback respectful debate and alignment
Engage in on-going problem-solving with a diverse team of partners driving greater problem definition clarity and structuring how the team will pursue a solution

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Responsible for complex cross-functional digital strategies across business segments to optimize digital experience leveraging design thinking and other best practices through the leadership of digital teams.
• Leverages industry and market place research and insights to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Assists Group Manager with defining strategy. Prioritizes and decisions recommendations. Drives business case development.
• Leads digital teams that develop and design the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Oversees the development production roll-out or promotion of digital experiences and ensures initiatives are completed on time within budget and meet strategic goals.
• Drives/Develops partnership with key stakeholders including Product Technology MIS Line of Business Marketing and other internal service partners as well as external stakeholders including key vendors to ensure all digital experiences meet their strategic goals. May participate in client facing activities. As part of the first line of defense supports risk management compliance and audit needs. Serves as point of review and sign off for risk management compliance and audit requirements. May be identified as an application owner.
• Builds manages motivates and develops the performance of the Digital teams to drive business financial and customer experience results of new and existing products. Recommends modifications in experiences and/or marketing to improve results.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Agile Web Development Business Requirements Documentation (BRD) Data Visualization Digital User Experience Employee Engagement IT Architecture JavaScript Wireframing

Business Acumen Competitive Environment Design Thinking Effective Communications Innovation Knowledge Of Product Line Product Development Strategy Solutions Development

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree PhD or certifications is desirable. Industry experience is typically 8 years. At least 5 years of prior management experience is typically lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

Base Salary: $123000.00 $274560.00

Salaries may vary based on geographic location market data and on individual skills experience and education. This role is incentive eligible with the payment based upon company business and/or individual performance.

Generally this opening is expected to be posted for two business days from 06/04/2026 although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.