Digital Product Management Group Manager

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Digital Product Management Group Manager within PNCs Retail- Digital organization you will be based in Pittsburgh PA Philadelphia PA Cleveland OH New York NY Chicago IL or Wilmington DE.

As a senior member of the team focused on building a Credit Engagement & Financial Wellness Platform you will be responsible for the strategy development and delivery of a comprehensive customer experience that enables customers to monitor their credit health access financial wellness tools and benefit from identity protection services.
This role drives the end-to-end product lifecycle including product strategy roadmap development technology delivery third-party partnerships and agile product ownership. Working across multiple scrum teams the individual collaborates closely with engineering data risk security marketing and customer experience teams to deliver a best-in-class financial wellness platform that drives customer engagement and business value.

Product Strategy & Vision

Define and execute the product roadmap for credit monitoring financial wellness and identity protection capabilities.
Identify customer needs market opportunities and product enhancements that drive engagement retention and growth.
Partner with business and digital leaders to align product investments with customer and business outcomes.

Product Ownership & Agile Delivery

Lead product planning and prioritization across multiple agile teams managing backlogs epics and feature delivery.
Provide direction and coaching to product managers and product owners supporting the platform.
Partner with engineering UX and analytics teams to deliver high-quality customer experiences.

Platform Development & Technology Partnership

Collaborate with architecture and engineering teams to deliver scalable secure and compliant platform capabilities.
Ensure solutions meet regulatory privacy risk and security requirements.
Leverage data and customer insights to continuously improve platform performance and user experience.
Third-Party Partnerships
Manage strategic relationships with providers supporting credit data identity protection and financial wellness services.
Oversee vendor performance integrations and contract-related activities.
Ensure third-party capabilities are seamlessly incorporated into the customer experience.

Team Leadership & Performance

Lead and develop product management talent while providing leadership across multiple scrum teams.
Foster a culture of innovation accountability and customer-centric decision-making.
Track and optimize key performance metrics including adoption engagement customer satisfaction and business value.

Preferred Qualifications

10 years of product management experience within digital platforms fintech banking or financial services.
Proven success leading complex digital products and multiple agile teams from strategy through delivery.
Strong stakeholder management strategic thinking and execution capabilities including experience with third-party vendor integrations.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Defines complex cross-functional digital strategies across business segments to optimize digital experience leveraging design thinking and other best practices by leading Digital teams.
• Defines the strategy related to digital experiences for applicable business segments or product groups. May Participate in the marketplace to influence digital experience trends.
• Leads digital teams. Sponsors potential digital experience projects for feasibility and value. Presents initiatives and policy changes to gain executive buy-in. Manages progress to ensure initiatives are completed on time within budget and meet strategic goals.
• Serves as senior point of escalation and ensures successful outcomes from key stakeholders including Product Technology MIS Line of Business Marketing and other internal service partners as well as external stakeholders (including key vendors) throughout the experience lifecycle. As part of the first line of defense supports determination of risk appetite and limits. Owns business response to audit and regulatory finding. May participate in client facing activities.
• Structures allocates resources and manages Digital teams. Motivates and develops the performance of the product development management team and key contributors. Development planning.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Agile Web Development Business Requirements Documentation (BRD) Data Visualization Digital User Experience Employee Engagement IT Architecture JavaScript Wireframing

Business Acumen Competitive Environment Design Thinking Effective Communications Innovation Knowledge Of Product Line Solutions Development

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree PhD or certifications is desirable. Industry-relevant experience is typically 8 years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

Base Salary: $146300.00 $326040.00

Salaries may vary based on geographic location market data and on individual skills experience and education. This role is incentive eligible with the payment based upon company business and/or individual performance.

Generally this opening is expected to be posted for two business days from 07/07/2026 although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.