Digital Product Designer

We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on we now offer a range of luggage and travel essentials for every journey. Together we create innovate and embark on this journey as a community of travelers helping to make travel more seamless for everyone.

We are hiring a Digital Product Designer to join our Digital team. This role reports to the Sr. Manager Digital User Experience and takes Away further by executing and supporting UX and digital design work for our responsive mobile and desktop e-commerce experiences.

In this individual contributor role you will seamlessly alternate between strategic planning and hands-on execution. Working across cross-functional teams you will elevate the Away customer experience from discovery to post-purchase by creating responsive web designs and launching A/B tests. You will utilize Shopify and other specialized tools to bring digital concepts to life while also helping the UX and Digital teams explore how AI can enhance our workflows boost speed and improve design quality.

• Youll execute and support UX and digital product design work for responsive ecommerce experiences across mobile and desktop ensuring our digital experiences are simple intuitive engaging and brand-right

• Youll manage design tasks from brief through launch including creating sketches user flows wireframes and final design specs while partnering on user research and QA support

• Youll identify plan and solve design problems translating customer insights and feedback into design solutions that improve the shopping journey

• Youll support the building and updating of digital experiences collaborating with engineering and product to utilize Shopify GemPages or similar ecommerce/CMS tools to ensure design intent matches implementation

• Youll collaborate with your manager and functional leads to set up QA launch and iterate on A/B tests and other digital experiments based on your designs

• Youll partner regularly with peers across Ecommerce Digital Product Creative Brand and Engineering to bring new digital experiences and optimizations to life

• Youll utilize customer insights analytics and test results to inform design decisions and consistently identify opportunities for improvement

• Youll proactively participate in retrospectives and team discussions to identify gaps and make recommendations that improve our UX and digital workflows

• Youll embody Aways core values and actively help maintain our design system UX patterns and digital design standards to ensure consistency across customer touchpoints and how Away shows up across them

• You have a minimum of 4 years of experience in digital product/UX design with a strong portfolio showcasing responsive web experiences across mobile and desktop

• You have past experience designing for a consumer brand or retail business and are well-versed in designing conversion-focused customer journey-driven experiences; Shopify GePages and/or CMS tools experience is strongly preferred

• You have experience with design tools such as Figma and are highly comfortable creating user flows wireframes prototypes design specs and polished UI design

• You have experience utilizing analytics research customer feedback and/or A/B testing to inform your design decisions and consistently identify areas for improvement

• You have experience and enthusiasm leveraging AI-powered design tools (e.g. Figma AI plugins generative layout assistants) to accelerate the concept-to-wireframe phase while maintaining strict brand alignment

• Ability to utilize Large Language Models (LLMs) to synthesize qualitative user research heatmaps and A/B testing data into clear proposed UX action items to review and prioritize with your team

• Youre a human-centered designer who values design research and knows how to apply customer insights pragmatically to design problems within business and technical constraints

• You are comfortable working in a small nimble team where no task is too small and where strong design judgment ownership and adaptability matter

• Youre creative and innovative; you love to build great new things that are fresh and unique while staying on brand

• Youre agile and motivated by a fast-paced and ever changing environment

• Youre passionate about transforming travel for all (but thats a given!)

Excited to join the team but not sure you meet all of the qualifications Please apply wed still love to hear from you.

• Were travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.

• Were driven. The work we do matters and collectively drives impact. No matter the job title everyone at Away is a meaningful contributor in unlocking our ever growing potential.

• Were supportive. We value the entirety of your lifes journey not just the milestones. Youll find an environment that celebrates balance understanding that your personal passions and commitments outside of work are threads of the same fabric that makes you unique.

Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors including scope and qualifications for the role skillset and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.

• Compensation: $115000.00-$120000.00 annually

• This role is eligible to participate in Aways Annual Company Performance Incentive Bonus Plan the terms of which are determined at the discretion of the company

• Equity Grant: commensurate with level determined at the discretion of the company

• Benefits Overview:

  • Take care of yourself and your family through our health insurance offerings

  • Invest in your future by participating in our 401(k) (with a company match!)

  • Find balance through our many paid time off programs (vacation wellbeing holidays summer Fridays and compassion leave - just to name a few!)

  • Build your travel uniform through discount codes product stipends and giveaways

  • Give back through company-sponsored volunteer and charitable opportunities

This is an office-based position that works from our Soho NYC office four days a week. Our working hours are 9am-6pm et but we embrace a common-sense approach to flexibility in the workplace. Its about being present engaged and balancing work with real-life needs.

As a company that values diversity equity and inclusion Away seeks individuals of all backgrounds and experiences to apply for this opportunity. Were creating an environment where everyone can thrive. Our customers are global and diverse so were building a team that is too. Through initiatives like our Employee Resource Groups anti-racism training and bias prevention initiatives were building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

EEOC Statement:

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer we do not discriminate based on race color religion sex (including pregnancy gender identity gender expression and sexual orientation) national origin age veteran status genetic information or disability.

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability you may contact us at

Required Experience:

IC