Digital Ops Configuration Manager II

Work Schedule

Environmental Conditions

Job Description

At Thermo Fishers PPD clinical research business were using digital innovation data science and AI to reimagine how life-changing therapies reach patients. Our teams combine deep scientific expertise with advanced analytics automation and digital platforms to make research smarter faster and more connected.

We know that innovation happens when diverse minds meet. Our Digital Science Data and AI professionals collaborate closely with scientists clinicians and operational experts to solve real-world challenges in clinical research. Alongside our partnership with Open AI you can be part of the collaboration that will help to improve the speed and success of drug development enabling customers to get medicines to patients faster and more cost effectively.

Youll join a culture that values experimentation learning and collaboration where your ideas can help shape how we deliver life-saving solutions and improve global health outcomes. Whether youre a data engineer product manager software developer or AI scientist youll find opportunities here to apply your skills to work that truly matters improving global health outcomes.

About the Role:
The Digital Ops Configuration Manager II leads delivery oversight and people management for eSource configuration activities within the Patient First Digital Solutions (PFDS) organization. This role oversees database build execution ensuring high-quality delivery aligned with regulatory requirements SOPs client expectations and study timelines.

This role is ideal for a clinical technology manager who combines hands-on eSource configuration expertise with operational leadership and team development capabilities. The position ensures consistent high-quality configuration of eSource solutions alignment to platform standards and effective delivery across studies. The manager drives standardization supports capability development and partners with cross-functional stakeholders to optimize eSource implementation and scalability.

This is a home-based opportunity for qualified candidates in the US.

Primary Responsibilities

• Lead develop and manage a team of data configuration professionals
• Ensure study database builds are accurate timely and compliant
• Oversee resource planning and forecasting
• Set priorities and manage day-to-day team performance
• Serve as primary cross-functional point of contact
• Monitor productivity and quality of database build activities
• Lead implementation of new systems and tools
• Maintain training programs and compliance
• Contribute to strategy standards and best practices
• Provide operational leadership support and escalation management as needed

Education and Experience

• Bachelors degree or equivalent and relevant formal academic / vocational qualification
• 8 years of experience in clinical research technology including designing building and configuring source data collection tools/eSource platforms.
• Prior people management experience
• Experience with eSource EDC or digital clinical data collection platforms
• In some cases an equivalency consisting of appropriate education training and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Knowledge Skills and Abilities

• Strong leadership organizational and problem-solving skills
• Working knowledge of ICH-GCP guidelines
• Build trust and credibility with team members and create an inclusive and positive team environment
• Effective communication and stakeholder influence
• Ability to manage multiple priorities in a dynamic environment
• Demonstrates ownership and sound judgment
• Makes thoughtful informed decisions and escalates appropriately when needed

At Thermo Fisher Scientific we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position which also includes the possibility of equivalent experience:

• Able to communicate receive and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require as-needed travel (0-20%).

Location: Remote US. Relocation assistance is NOT provided.

*Must be legally authorized to work in the United States without sponsorship.

*Must be able to pass a comprehensive background check which includes a drug screening.