Digital Operations Specialist
Job Location:
Portland, OR - USA
Yearly Salary:
Posted on:
Vacancies:
Job Summary
Are you the digital native whos always first to learn the ins and outs of a new system release Are you the go-to co-worker for pro tips or tech support
If so you may be the tech-savvy Digital Operations Specialist were looking for. As we grow our virtual team we need someone to specialize in what we are calling digital operations think office manager for the virtual workplace. So if youre a natural at keeping up with ever-evolving technologies training folks on new platforms and youre looking to build your system admin or IT experience: You might be an Idealist!
AtIdealist Consulting we are innovators and problem-solvers committed to global progressive action. We help organizations grow through Salesforce implementation marketing automation and custom application development. Idealist Consulting has been B Corp Certified since 2008.
The Digital Operations Specialist is a full-time role on our Operations Team.
Candidates must currently reside in one of the following locations to be considered for this role: California Colorado Washington D.C. Florida Georgia Hawaii Idaho Illinois Indiana Maryland Michigan Minnesota Montana North Carolina New Hampshire Oklahoma Oregon Texas or Washington. We are unable to consider candidates residing outside these locations at this time.
How Youll Contribute:
Facilitate the selection use and adoption of Idealist Consultings tech stack
Monitor new system releases software updates security compliance requirements and exceptions
Facilitate platform renewals by auditing staff license use anticipating needs and adjusting as needed
Facilitate digital tool procurement process
Facilitate annual techstack reviews
Maintain data governance standards including file organization and permission sets
Coordinate relationship with third-party IT support vendor including equipment and security monitoring
Security committee participation
Spearhead internal adoption initiatives
Maintain company equipment inventory in Salesforce
Drive user adoption of existing tools
Train Idealist Consulting team on usage norms
Create tip sheets
Monitor #helpdesk and provide troubleshooting support
Drive internal adoption and best practices for internal AI usage
Project manage AI adoption plans and training
Be an active collaborator in the AI committee
Lead the AI focus group
Become an in-house Anthropic expert
Your Background Includes:
Base line:
4-5 years of professional experience preferably in operations or IT
Experience in training and onboarding individuals to cloud based solutions
Natural tech-savvy with enthusiasm for growing this experience
Strong attention to detail and organizational skills
Systems thinker with a growth mindset
Previous experience working with remote teams
Comfortable working in Google Suite Slack and Salesforce (or other CRM)
Extra Credit:
Admin experience in Salesforce or other systems
Empathy for sci-fi nerdery (especially Star Trek)
What You Can Expect:
Equitable total compensation package & humane work weeks
Flexible workday scheduling so you can take personal appointments during the day when you need to
Healthcare benefit package options that meet the diversity of our teams needs
Generous Paid Time Off policy
Paid Volunteer Time to encourage community involvement and civic engagement
401k employer match and short term leave available with tenure
A Little More About Us:
Idealist Consulting was founded in 2006 by returning Peace Corp volunteer Rob Jordan to help nonprofits and progressive organizations grow mission impact through technology. Were committed to delivering innovative technical solutions to empower organizations working on some of the worlds most important causes.
Idealist Consulting is an equal opportunity employer. Idealist Consulting does not discriminate against individuals on the basis of race color gender sexual orientation gender identity religion disability age genetic information veteran status ancestry or national or ethnic origin in the administration of its consulting and employment policies. We have a majority female leadership team and believe in the B Corp Declaration of Interdependence which states that businesses should aspire to do no harm and benefit all. Read our Commitment to Diversity Equity and Inclusion on our Ethics page.
Required Experience:
IC
About Company
Idealist Consulting is a Portland B Corp providing Salesforce, marketing automation, application development, and ongoing support services for nonprofits and small businesses.
