Digital Monitoring & Research Coordinator

Work Location: Anaheim CA.

Term: Non-Exempt Part-Time Temporary position for one year from start date (2025 hours per week) occasional evening and weekends required.

Pay Range: $29-$33 per hour commensurate with experience.

Reports to: Communications Manager

Generous Benefits: CAIR-CA provides sick time and in compliance with the Healthy Workplaces Healthy Families Act of 2014 and any other applicable local sick leave ordinances. Part-time employees will receive 40 hours/5 sick days off per calendar year. Beginning on the 60th day of employment employees may begin to use paid sick leave.

Requirements: Must have access to reliable transportation and be able to travel to events meetings and other work-related locations as required by the position.

About Us: Join the largest American Muslim civil rights organization at the frontlines in protecting the rights of free speech to freely practice ones faith to pursue employment opportunities without harassment and to live as an active and engaged American without reprisal. The Council on American-Islamic Relations California (CAIR-CA) is a nonprofit 501(c)(3) grassroots civil rights and advocacy group. We recognize that our employees are passionate talented and our most valuable resource. With such an important vision to be a leading advocate for justice and mutual understanding our diverse workforce stands together to demonstrate our values for everyone who chooses to join the efforts.

About the Role: The Digital Monitoring & Research Coordinator supports CAIR-LAs efforts to track and document publicly available online Islamophobia misinformation and harmful rhetoric across social media and digital platforms. This role involves regular exposure to content such as hate speech discriminatory rhetoric harassment misinformation and discussions related to violence or civil rights issues.

Working under the Communications Manager this role focuses on monitoring a defined set of public sources-including social media accounts organizations and elected officials-and identifying concerning trends narratives and incidents. The Coordinator will help organize findings contribute to internal reports and support the development of accurate timely communications.

This role is well-suited for someone who is detailed-oriented and interested in civil rights advocacy digital communications media analysis and issues affecting the American Muslim communities.

DUTIES AND RESPONSIBILITIES

Social Media Monitoring & Tracking

Monitor publicly available online spaces for Islamophobic content and concerning narratives.

Responsibilities include:

• Track a curated list of public-facing social media accounts organizations media narratives and statements by public figures relevant to CAIR-LAs civil rights and communications work.
• Identify document and summarize online content and public statements that may relate to Islamophobia bias incidents misinformation discriminatory rhetoric or emerging public narratives relevant to CAIR-LAs advocacy and communication work.
• Monitor major platforms (e.g. X/Twitter Instagram Facebook TikTok) for relevant content.
• Flag urgent or high-risk content to the Communications Manager in a timely manner.
• Maintain organized logs or databases of tracked content and incidents.

Research & Documentation

Support internal understanding of trends in online hate and public discourse.

Responsibilities include:

• Compile daily or weekly summaries of key findings from monitoring activities.
• Assist in identifying recurring narratives talking points or patterns in Islamophobic content.
• Organize screenshots links and supporting materials for internal use.
• Contribute to basic research that supports communications advocacy or civil rights work.

Communications Support

Assist the Communications team in responding to emerging issues.

Responsibilities include:

• Provide timely information to support rapid response to harmful or misleading content.
• Assist in drafting background briefs summaries or talking points.
• Collaborate with the Communications team to ensure messaging is informed by current trends.
• Support content development by providing examples or evidence of online narratives.

Content & Awareness Support

Help translate monitoring insights into accessible content.

Responsibilities include:

• Assist in creating simple educational or informational content (e.g. social posts summaries or visuals).
• Support the development of materials that raise awareness about online Islamophobia and misinformation.
• Help track engagement or response to published content when needed.

REQUIRED QUALIFICATIONS

• 2-3 years of experience (internships academic work or volunteer experience welcome).
• Strong familiarity with major social media platforms and how content spreads online.
• Excellent attention to detail and organizational skills.
• Strong written communication and ability to summarize information clearly.
• Interest in civil rights media analysis or advocacy work.

Preferred

• Experience with social media monitoring research or content tracking.
• Familiarity with issues related to Islamophobia misinformation or online hate.
• Basic skills in graphic design video editing and other types of content creation (e.g. Canva Google Slides CapCut or similar tools).
• Ability to work with spreadsheets or tracking systems.

TO APPLY

Please upload your (1) resume and (2) cover letter.

CAIR-CA is an equal opportunity employer and adheres to all federal state and local laws prohibiting employment discrimination.

Required Experience:

IC