Digital Fundraising Strategy Lead

Since our founding in 1924 weve cut cardiovascular disease deaths in half but there is still so much more to do. To overcome todays biggest health challenges and accelerate this progress we need passionate individuals like you. Join our movement be part of the progress and help ensure a healthier future for all. You matter and so does the impact you can make with us.

The Digital Fundraising Strategy Lead is responsible for the strategy creation execution and performance optimization of digital communications that support peer-to-peer fundraising initiatives. This is a remote and flexible location position.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful you will have access to Heart U our award-winning corporate university as well as additional training and support locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us onLinkedInInstagramFacebookX and .

This role leads the development of compelling digital content across email SMS paid media social messaging video audio and written channels to recruit engage coach steward and retain participants and donors. This position serves as the organizations subject matter expert for digital campaign performance leveraging analytics and audience insights to continuously optimize engagement fundraising outcomes and participant experiences. The Digital Content Lead collaborates closely with internal stakeholders vendors and field teams to ensure digital communications align with fundraising objectives and organizational priorities.

Digital Campaign Strategy & Execution

• Lead the planning development and deployment of multi-channel digital campaigns supporting peer-to-peer fundraising programs and events.
• Manage the creation and production of digital content including:
• Email copy and design
• Digital advertising assets
• Video and audio content
• SMS and mobile messaging
• Social messaging content
• Coordinate campaign development from concept through deployment including copy approval creative design testing quality assurance and launch.
• Partner with internal teams and external vendors to execute innovative digital engagement strategies.
• Manage paid media strategy and campaign performance in collaboration with agency partners and vendors.

Channel Management

Oversee and optimize communications across the following platforms:

• Salesforce Marketing Cloud Journeys
• Salesforce Marketing Cloud Email Campaigns
• SMS/Text Messaging Platforms (including 360SMS preferred)
• Facebook Messenger
• Paid Media Platforms
• Emerging digital engagement channels as appropriate

Analytics Reporting & Optimization

The ideal candidate is highly analytical data-driven and passionate about using insights to improve performance.

• Continuously monitor campaign performance and identify opportunities for optimization.
• Analyze engagement conversion fundraising and retention metrics across all digital channels.
• Develop and distribute campaign performance reports including:
• Journey-level reporting
• Email performance analysis
• Paid media performance analysis
• Ad hoc campaign reporting
• Synthesize findings into actionable recommendations and present performance insights to stakeholders.
• Conduct year-over-year and season-over-season analyses to uncover trends opportunities and best practices.
• Create analyze and distribute monthly and seasonal participant survey reports.
• Facilitate discussions with fundraising teams to review findings and recommend strategic improvements.
• Utilize Google Analytics Marketing Cloud reporting tools and other analytics platforms to measure success and guide decision-making.

• Bachelors degree or equivalent.
• Three (3) years minimum of prior related experience. 57 years of experience in digital marketing digital fundraising campaign management or a related discipline is preferred.
• Experience working within or strong understanding of nonprofit and fundraising environments.
• Demonstrated ability to develop and execute strategic digital marketing plans.
• Strong analytical skills with the ability to translate data into actionable insights and recommendations.
• Proven ability to build productive relationships with staff vendors volunteers and external partners.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to adapt strategies quickly based on performance data and changing business needs.

Technical Skills

Experience with the following platforms and tools:

• Salesforce Marketing Cloud
• Google Analytics
• Tableau
• Figma
• Canva
• Asana
• Microsoft Office Suite

Preferred

• Experience with peer-to-peer fundraising programs.
• Experience managing paid media campaigns and agency/vendor relationships.
• Experience with Salesforce CRM.
• Experience with 360SMS or similar SMS marketing platforms.
• Knowledge of donor and participant lifecycle marketing strategies.
• Experience working in a fast-paced highly collaborative environment.
• Ability to work independently while effectively managing competing priorities.
• Demonstrated expertise across multiple facets of digital fundraising including acquisition engagement stewardship retention and conversion optimization.

The expected pay range is $105000 - $115000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation Our goal is to ensure you have a competitive base salary. Thats why we regularly review the market value of jobs and make adjustments as needed.
  
  
• Performance and Recognition You are rewarded for achieving success through annual salary planning and incentive programs; eligibilityfor an incentive program is based on the type of position.
  
  
• Benefits We offer a wide array of benefits including medical dental vision disability and life insurance along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being we also offer an employee assistance program employee wellness program and telemedicine and medical consultation.
  
  
• Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Associations national online university with more than 100000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities or for potential future positions in the organization.

The American Heart Associations 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health by 2028 the Association will drive breakthroughs and implement proven solutions in science policy and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association American Stroke Association our mission is to be a relentless force for a world of longer healthier lives regardless of race ethnicity gender gender identity religion age language sexual orientation national origin and physical or cognitive abilities.

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EOE/Protected Veterans/Persons with Disabilities