Digital Experience Strategist

Imagine what you could do here! The people here at Apple dont just create products they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industry-leading environmental efforts. At Apple inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. nnHere on the Apple Store Online team we are responsible for Apples largest store. Our main goal is to deliver a magical personal digital experience where customers can shop buy and learn everything Apple wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store it takes extraordinary people and we are looking for someone to help us do extraordinary things. nnThis role will work both independently and part of a diverse cross functional team across product management commercial merchandizing and design to develop the future vision and roadmap for commerce on Apples digital platforms. From assessing global industry trends to analyzing quantitative data and behavioral consumer insights you will identify and pursue new business opportunities and customer-centric focus addition to setting our 3-year priorities you will also play an integral role throughout the full development u0026 execution cycle of commercial programs features and pages such as developing experience briefs reviewing designs and measuring post-launch success.

We are looking for someone with a curiosity to understand why a bias towards driving action and results and an ability to sweat the details while not losing site of the big picture. The ideal candidate is an artful communicator and persuasive storyteller with an analytical mindset creative eye and strong organizational instincts. nnYou should be confident in your ability to identify trends u0026 insights synthesize conclusions into recommendations and build new collaborative relationships. nnThe Growth Initiative team will additionally identify key focus areas for immediate exploration and will manage projects from conception and ideation to prototyping and testing.

Define how customers navigate learn shop configure and purchase products from and Apple Store App and other digital for developing the long term platform wide checkout vision strategy and and present briefs and presentations to mobilize cross functional partners to support business priorities opportunities and performance strong cross-functional relationships and communicate tailored updates and narratives to senior data-driven insights and recommendations to influence Apples long-term digital commerce strategies and initiatives from conception and ideation through prototyping and actionable views of market u0026 competitor insights consumer insights macro trend insights and internal performance meetings with peers in Asia and Europe during overlapping business hours.

7 years of experience in digital product or strategy roles ideally within e-commerce or a B2C environmentnA sharp strategic thinker who can zoom out to see the big picture and zoom in to drive day-to-day execution without missing a beatnStrong analytical instincts with a genuine curiosity to dig beneath the surface identify root causes and build data-backed business cases that span multiple yearsnExperienced working across large cross-functional teams comfortable leading through influence rather than authority and pivoting quickly when priorities shiftnA track record of developing strategies that are grounded in clear business objectives and backed by compelling well-reasoned casesnDeep familiarity with the e-commerce landscape including consumer behavior shopping trends and what moves the needle on conversionnAn exceptional communicator whether in a written brief a cross-functional sync or a room full of executives you know how to land the messagenCommitted to fostering an inclusive environment and actively contributing to a culture where diverse perspectives are sought out and valuednBA/BS degree or equivalent experience

10 years of work experience across digital experience product category or strategic experiencenDemonstrated success in growing a product line product category or business unit through data driven ability to drive innovation by challenging the norm and navigating ambiguous problems with independent resourcefulness and meticulous in any of the following: Customer journey design payments checkout Pu0026L management and/or e-commerce sales.