Digital & EM Solutions Representative

Quinn Company your local Caterpillar store is hiring a Digital & Equipment Management Solutions Coordinator in Riverside California.

Quinn Company is a Caterpillar dealership founded in 1919. The company sells services and rents a full line of new and used construction agricultural and material handling equipment diesel and natural gas engines.

As a Caterpillar Dealership Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company local and global at the same time.

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive performance based drive is the foundation of the companys culture.

The Digital & EM Solutions Representative is responsible for driving adoption utilization and ongoing value realization of Caterpillars technology and equipment management (EM) solutions. This role partners closely with Sales Product Support Rental and customer stakeholders to ensure technologies are properly onboarded and utilized effectively. Success is measured through increased count of connected assets increased and sustained technology usage and disciplined lifecycle management of digital solutions.

The starting wage will depend on experience and education.

$70000 -$80000

Essential duties and responsibilities include the following. Other duties may be assigned.

• Promote and support adoption of Caterpillar digital technologies across customer and internal fleets
• Lead technology onboarding activities including system setup customer orientation and initial success validation
• Demonstrate the value of offboard technologies as they pertain to equipment management.
• Partner with Sales and Product Support teams to identify technology opportunities aligned to customer needs
• Monitor and report on technology adoption utilization and performance metrics
• Educate customers and internal partners on best practices for connected asset solutions
• Coordinate with internal technical resources to resolve adoption or utilization challenges
• Maintain accurate documentation related to connected assets subscriptions and customer usage
• Serve as a subject-matter expert (SME) for EM solutions throughout Quinns territory

High school diploma or equivalent required.

Two-year college degree or certificate (AA or AS) preferred; or

Minimum of three (3) years of related industry or technical experience.

Quinn is an Equal Opportunity Employer M / F / V / DV

Quinn Group Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex age national origin physical or mental disability all applicable veteran status or disabled veteran status. Quinn Group Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations including minorities women qualified disabled individuals and all Veterans and disabled Veterans