Digital Communications Coordinator Classified

• Flexible work schedules and flexible workplace options that may include flexible working hours working from home working in the office and/or a hybrid working environment.
• Premier medical dental vision and dependent life insurance options. All with a generous employer contribution keeping employee costs as low as possible.
• Employer paid short-term disability and life insurance
• Up to 160 hours of Paid Family Medical Leave (PFML)
• 11 paid holidays per year
• Competitive vacation and sick leave accruals
• Retirement through the Public Employees Retirement Association (PERA)
• Employer paid RTD Eco Pass (certain restrictions may apply)
• Paid professional development opportunities

Work Environment:

This position is full-time supported by state funding (contingent upon available funds) and eligible for a hybrid work environment.

• Extended hours during the evening or the weekend may be required by business needs
• Commuting to the CDE buildings is required.
• Occasional larger state-wide travel may be required for relevant conferences and convenings within Colorado (5%).
• A Remote (Home) office is required
• Required to report to the work location per business needs.
• Essential Functions (ADAAA)
  • SEDENTARY/Office environment:
    • Required to sit view a computer screen and utilize a keyboard and mouse for extended periods of time
    • Required lifting bending stooping pushing walking etc.
      
  • DL Not Required: Required to independently obtain and determine means to complete travel requirements.

Do you love creating website content that keeps your community informed and engaged Are you an enthusiastic fan of public schools and educators Were looking for you!

Our Communications Division is hiring for a Digital Communications Coordinator to work across our department to ensure that districts schools educators and families have the information and resources they need.

In this role you will:

• Serve as a strategic communications expert who helps to make complex information easy to understand;

• Provide expert support to our CDE team members who contribute content to our website;

• Use data and industry best practices to make sure website users have excellent and intuitive experiences; and

• Be part of a team committed to elevating and celebrating Colorados public schools.

This position is a communications role with strong digital web and data responsibilities related to CDEs public website intranet and learning management system. Under the supervision of the Senior Web Manager the position writes edits organizes and supports accurate accessible and user-centered digital content; provides guidance and support to the departments web content coordinators; triages and coordinates digital platform and communications requests; supports learning management system-related user management content and support needs; reviews and analyzes data; and recommends content improvements based on user needs accessibility communications standards and platform performance. The position serves as the primary contact and lead for website needs for the Educator Talent Division and works closely with internal partners to clarify requirements coordinate next steps communicate status and ensure clear useful information for CDE audiences.

The final salary is anticipated to fall within the posted salary range; however it could be higher or lower depending on the knowledge skills abilities and other qualifications of the preferred candidate while considering internal equity.

Major Duties and Responsibilities:

A. Support Digital Platform-Based Strategic Communications inclusive of:

• Applying CDE website standards publishing workflows and content practices under the direction of the Senior Web Manager.
• Supporting Content Management System (CMS) administration web request triage content organization page updates and coordination with internal partners vendors and Information Management Services.
• Analyzing content needs audience needs and program goals to write edit publish and maintain accurate timely accessible digital platform content aligned with CDE style branding and messaging standards.
• Working with program offices to clarify needs improve readability remove outdated information and support emergency or high-priority updates.
• Supporting Learning Management System (LMS) user access basic troubleshooting and communications with course owners; coordinating LMS requests; escalating technical or security issues; and maintaining LMS guidance user instructions and support materials.
• Proactively reviewing and revising content to align with CDE web and communications standards.
• Reviewing digital content for accessibility plain language usability and alignment with CDE standards including identifying issues with navigation readability broken links outdated content mobile display or document accessibility and recommending or coordinating improvements.
• Serving as a resource and guide for web content coordinators and staff submitting digital platform requests by developing training materials guidance and documentation and providing support on CMS use content standards accessibility expectations and effective digital communication practices.
• Reviewing website LMS and digital communications data to identify trends user needs and improvement opportunities and preparing reports summaries or dashboards to support informed content updates.
• Using approved tools including AI-assisted tools when appropriate to support content quality accessibility efficiency and user experience.

B. Provide Digital Content and Data Reporting Support for the Educator Talent Division inclusive of:

• Working in partnership with the Educator Talent Division as the primary liaison for the divisions website and digital communications needs.
• Creating updating and managing division landing pages and web content; providing support with content creation and revision; and adapting content format tone and level of detail based on audience needs and program goals.
• Coordinating the development publication and maintenance of public-facing Educator Talent dashboards and related digital data products in partnership with business intelligence staff Educator Talent Research & Impact staff and subject matter experts in Educator Talent.
• Developing supporting web content documentation and communications materials to ensure dashboards are accessible understandable and effectively communicate educator workforce information.
• Tracking engagement metrics website analytics and usage data for Educator Talent web pages and public-facing dashboards.
• Summarizing findings and recommending content usability communication or product improvements based on data stakeholder feedback user needs and communication objectives.
• Coordinating stakeholder review and supporting continuous improvement of digital communications and dashboard products.

MINIMUMEDUCATION ANDEXPERIENCE REQUIREMENTS:
This position requires six (6) years of experience OR a combination of education and experience totaling six (6) years.

Experience Only:

Six (6) yearsof relevant experience in an occupation related to the work assigned to this position such as communications website management multimedia journalism web analytics public relations or a similar field.

OR

Education and Experience:

A combination of related education may substitute on a year-for-year basis for up to four (4) years of the required experience. Related education may include a Bachelors degree from an accredited college or university in communications journalism liberal arts or a closely related field.

At least two (2) yearsof professional experience mustinclude work assigned to this position/be directly related to the duties of this position such as communications website management multimedia journalism web analytics public relations or a closely related field.

• Experience writing and editing website content.
• Experience working with website content management systems (i.e. Finalsite EdLio Apptegy or similar).
• Experience reviewing digital content for accessibility and plain language.
• Experience using website analytics or digital communications data to support content improvements.
• Ability to form strong relationships with stakeholders to facilitate transparent and frequent communication.
• Ability to work both independently and in a team environment.
• Strong written and verbal communication skills.
• Strong attention to detail (proofing work spelling grammar formatting etc.).
• Demonstrated ability to effectively balance quality of work and productivity expectations.
• Ability to work with confidential information
• Demonstrated ability to effectively collaborate with internal and external customers (e.g. school districts other CDE units).
• Demonstrated ability to prioritize and organize work to accommodate and meet the changing needs of the department and meet deadlines.
• Demonstrated ability to take initiative and exhibit a proactive approach to work.
• Demonstrated ability to identify problems and recommend solutions prior to the standard being jeopardized.

Preferred Qualifications (Not Required)

• Experience working in a state education agency public K12 school or school district Board of Cooperative Educational Services (BOCES) or other local education agency.
• Experience using or supporting users in a Learning Management System (LMS).
• Experience working with Finalsite.

• Must be willing and able to submit to the pre-screening process and pass a background check.
• Commuting to the CDE buildings is required.
• Occasional larger state-wide travel may be required for relevant conferences and convenings within Colorado (5%).
• Ability and willingness to independently determine obtain means and complete required travel (percentage 5%).
• Work extended schedule per business needs.
• Report to work location per business needs.
• DL Not Required: Required to independently determine and obtain means to complete travel requirements (percentage5%).
• Sign the acknowledgment form that this position is funded through state funds and is subject to availability.

Complete Applications must include:

• Completed Online Application:Required - Submitted through ourATS.
• Cover Letter: Required -Attached as a separate document.
• Resume: Required - Attached as a separate document.
• Transcript:Required if using education to meet MQs- Attached to the online application and meeting requirements as described under College Transcripts.