Dietary Coordinator 100- Downtown Campus

The Support Services Specialist is responsible for overseeing and coordinating dietary and food service operations primarily on the afternoon and evening shifts to ensure high-quality patient customer and staff experiences. This position manages departmental support functions including catering services calendar coordination documentation project support and food service delivery. The role serves as a key liaison between staff patients families and other departments to promote effective communication resolve service issues and support operational efficiency.

Position Responsibilities

Support Services

Coordinate and manage the departments catering functions and calendar.

Create update and track hospital forms related to the Dietary department.

Supervise the delivery of food services.

Coordinate and provide services for patients.

Ensure compliance of tasks compliance goals and patient/customer satisfaction expectations.

Communication and Collaboration

Communicate with staff and other units/departments on a regular basis to promote effective and efficient operations and to address and resolve issues with patients families and staff.

Utilizes leadership critical thinking skills technical expertise teamwork and collaboration to achieve department objectives.

Implement strategies to resolve service issues.

Review respond and resolve requests and issues from staff and customers.

Programs Policies Practices that Enhance Patient/Staff Environment

Sets up and manages meetings compiles status reports and coordinates project schedules as requested.

Helps define project scope requirements and deliveries.

Assists in developing evaluating and modifying departmental policies manuals procedures and equipment.

Inspects all work areas storage and serving areas; performs Quality Assurance and safety evaluations.

Assures compliance with local state and federal regulations relative to food service operations and health standards.

Human Resources Management

Provides oversight and direction to afternoon food service team members.

Provide direction assignments feedback coaching and counseling to staff and key stakeholders to assure outcomes are achieved.

May assist with hiring developing and managing the performance of staff.

May provide functional and/or administrative supervision of staff. Financial Management

Leads the cash handling program including compliance documentation and staff training.

Performs other duties as assigned.