Diagnostics Coordinator

Mosaic Pediatric Therapy

Job Location:

Charlotte, NC - USA

Hourly Salary: $ 20 - 23

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

The Diagnostic Testing Coordinator is responsible for establishing a professional and supportive first

contact for clients seeking an ASD diagnostic evaluation. They will guide the client through the

evaluation process from start to finish and provide a warm handoff to a UM Specialist should they

choose to move forward with ABA therapy.

ESSENTIAL FUNCTIONS:

Screen clients seeking diagnostic evaluation services; providing timely follow up on phone calls and inquiries
Ensure clients and their families feel a sense of welcome
Collect basic information from clients to begin the Intake process
Verify client information and benefits
Maintain accurate documentation of service requests testing and referrals
Work collaboratively as a team member as evidenced by professional and timely communication treating others positively and resolving conflict in appropriate ways
Predictable reliable and prompt attendance and ability to report to and work in the Central office
Other duties and responsibilities as assigned by the Manager
Calculate and collect estimated client financial responsibility prior to scheduling services
Request authorization for diagnostic services when required by insurance
Schedule diagnostic clients for all services

PREFERRED SKILLS/KNOWLEDGE:

Excellent organization analytical and problem-solving skills
Experience using electronic medical record applications (Central Reach preferred).
Working knowledge of HIPAA regulations
Excellent interpersonal skills good oral and written communication skills
Keen attention to detail
Working knowledge of Microsoft Office and Gmail office tools (Word Excel PowerPoint)

EDUCATION/EXPERIENCE REQUIREMENTS:

Bachelors Degree or equivalent experience
Must be bilingual (Spanish)
Must convey a sense of passion about helping children with autism through ABA therapy

$20 - $23 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

The Diagnostic Testing Coordinator is responsible for establishing a professional and supportive firstcontact for clients seeking an ASD diagnostic evaluation. They will guide the client through theevaluation process from start to finish and provide a warm handoff to a UM Specialist should theychoos...