DGS Support Analyst

AZZ has an exciting opportunity for a DGS Support Analyst. This is an IT-adjacent operations-focused position responsible for the administration support maintenance and continuous improvement of the companys proprietary DGS system. DGS is utilized throughout the companys galvanizing facilities to monitor plant statistics production metrics operational performance and other key plant data.

This position requires regular travel to galvanizing facilities to provide hands-on technical support troubleshoot system and data issues assist with system implementations and upgrades train plant personnel and identify opportunities to improve the use of DGS throughout the organization.

The ideal candidate is technically capable highly analytical comfortable working in an industrial environment and able to translate operational needs into practical technology solutions.

Duties and Responsibilities

• Administer and maintain the companys proprietary DGS platform across assigned galvanizing facilities.
• Manage DGS user accounts permissions configurations settings and system access.
• Monitor system performance availability and data integrity.
• Troubleshoot application configuration connectivity and data-related issues.
• Identify recurring system issues and recommend solutions to improve reliability and usability.
• Coordinate with internal IT personnel software developers vendors and plant personnel to resolve technical issues.
• Assist with DGS upgrades enhancements testing implementations and deployments.
• Maintain current documentation regarding system configurations procedures and changes.
• Ensure appropriate system controls and access practices are followed.

Qualifications :

• 2 years of experience in IT systems administration operations technology manufacturing technology data systems or a related field.
• Strong computer skills and proficiency with Microsoft Office particularly Microsoft Excel.
• Demonstrated ability to troubleshoot software hardware connectivity and data-related issues.
• Ability to learn administer and support proprietary software applications.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to communicate technical information effectively to both technical and non-technical personnel.
• Ability to work independently while collaborating effectively with IT Operations Engineering and Management.
• Ability and willingness to travel regularly to galvanizing and manufacturing facilities.
• Ability to work effectively in an industrial environment.
• Ability to travel up to 50%.

Minimum Education

• Associates degree required.
• Technical Support Certification (e.g. MCSA A CCNA) preferred.
• Equivalent combination of education certification and experience will be considered.

Additional Information :

What We Offer

• Competitive salary and bonus structure.
• Comprehensive health dental and vision benefits package.
• Retirement savings plan with company match.
• Opportunities for professional growth and development in a dynamic industry.

All your information will be kept confidential according to EEO guidelines.

#LI-Onsite

We are an Equal Opportunity Employer. 

AZZ Inc. is a Drug Free Workplace

Remote Work :

No

Employment Type :

Full-time