DFW TrainingQuality Assurance Manager Dallas, TX

Training / Quality Assurance (QA) Manager

Reports to: General Manager DFW Maintenance Division

Department: DFW Maintenance Training & Quality

About LAZ/ECO at DFW: EcoFleet is a leading fleet management company specializing in commercial and airport fleet operations providing maintenance leasing washing and fueling services joint venture with LAZ Parking EcoFleet operates the stand-alone maintenance division supporting the consolidated bussing services contract at Dallas Fort Worth International Airport (DFW) a fleet of approximately 195 transit buses cutaways and support vehicles across CNG diesel gasoline and EV platforms. We are not just offering a job; we are offering a career path with a company that invests in its employees and is growing nationally.

Position description: The Training/QA Manager owns two connected missions: building the technical capability of the workforce and independently verifying the quality of the work leaving both shops. On the training side this role stands up and runs the divisions onboarding curriculum OEM training programs safety training and ASE certification progression. On the QA side it audits completed repairs and PM inspections tracks comebacks and chronic repeat repairs and verifies DOT/TxDMV inspection quality giving the GM and the airport an independent check that the fleet is being fixed right not patched.

Our commitment to your growth:

• Build it your way this is a new division; the training and QA programs you design become the standard as EcoFleet grows nationally.
• Paid certifications we fund ASE and OEM certifications to keep your credentials at the top of the industry.
• National exposure partner directly with the national safety team OEM training organizations and outside audit firms.

General responsibilities

• Design and deliver the technician onboarding curriculum for go-live: safety orientation Fleetio work-order documentation Samsara shop procedures and airport badging/security requirements.
• Coordinate OEM and platform training Cummins Allison Eldorado Arboc and BYD/EV high-voltage including scheduling factory courses and building in-house refresher modules.
• Administer the ASE certification program: assess incoming technicians map C-to-B-to-A progression plans schedule exams and track company-paid certification completion.
• Run the QA audit program: sample completed work orders and PM inspections (PMA/PMI cycles) at both shops score quality against standards and publish findings to the GM and AGMs.
• Track and analyze comebacks and chronic repeat repairs; lead root-cause reviews with lead technicians so patch-not-fix patterns are eliminated not repeated.
• Audit DOT/TxDMV inspection quality and documentation completeness; ensure the division is always audit-ready for airport internal and outside-firm reviews.
• Deliver and document recurring safety training: lockout/tagout lift safety HV/EV safety CNG handling and annual refreshers in coordination with the national safety team.
• Maintain the divisions training records and skills matrix in Fleetio/HR systems; report training compliance and QA metrics monthly.
• Support incumbent technician assessment during transition: evaluate skill levels of transitioning SP technicians and build individual development plans.

Qualifications

• Strong technical background in transit bus or heavy fleet maintenance credible enough to audit an A-level technicians diagnosis and coach a C-level technicians fundamentals.
• Experience building or running technician training programs apprenticeships or certification pipelines.
• Working knowledge of quality audit methods: sampling scoring rubrics comeback tracking and root-cause analysis.
• Familiarity with DOT/TxDMV inspection standards OSHA shop safety and alternative fuel (CNG/EV/HV) safety requirements.
• Proficiency with VMS platforms (Fleetio preferred) telematics (Samsara) and standard office software for records and reporting.
• Valid U.S. drivers license; must pass a federal background check and DFW airport badging requirements.

Education and experience

• 7 years of fleet or transit maintenance experience; prior training QA or technical instructor role strongly preferred.
• ASE Master (H or T series) strongly preferred; FMCSA/state-certified trainer credentials a plus.
• EV high-voltage safety instructor certification and/or CNG fuel system certification a strong plus.
• Associates or technical degree in diesel/automotive technology or adult education preferred; equivalent experience accepted.

Physical Demands:

• Able to work in the elements heat wind snow rain etc.
• Ability to lift push and pull at least 50 pounds repetitively.
• Ability to stand walk and run for extended periods of time.
• Ability bend stoop squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

Required Experience:

Manager