DFW Shuttle Supervisor CDL

DFW Shuttle Supervisor CDL

Operations Overview:

The Shuttle Supervisor CDL Helps tooversee the operations of a location(s) under thedirection of the Operations Managerto ensure 24/7 professional shuttle management. As a company devoted to promoting an employee-focused servant leadership culture the Shuttle Supervisor CDL will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned location(s).

Principal Job Duties:

• Lead direct and develop the shuttle team at Dallas Fort Worth Airport (DFW).

• Supervise and direct the activities of on-site shuttle employees.

• Identifying high potential employees to support the organizations continued growth.

• Ensure drivers drive the proper routes and provide appropriate customer service while keeping on schedule.

• Responsible for executing plan for the opening of newly assigned routes by client when requested.

• Assist management in delivering requirements outlined within the contractual agreement.

• Complete daily weekly monthly and annual operational reports as required.

• Provide feedback to management about employee performance and concerns.

• Implement and complete other projects programs and initiatives that may arise from the operation of assigned location.

• Communicate effectively with all required entities regarding operational emergencies.

• Organize and supervise irregular and/or unanticipated peak business operations as required.

• Additional related duties as assigned.

Requirements:

• Must have Class B License

• Must have passenger endorsement

• Must have air brake endorsement

• Must have medical endorsement

• Must have experience driving shuttles with air brakes

Education: High School Diploma or equivalent and/or equivalent work experience. Experience:

• Must have experience working and supervising a shuttle program with Class B drivers.

• Experience with DOT compliance.

• Experience with the regular maintenance and 45 day inspections of the shuttle program preferred but not required.

• 1 years in supervisory role preferred.

• Proficiency with Excel Word Power Point and general Microsoft Office applications as well as dispatch and other transportation-related software/applications.

• Schedule flexibility in order to meet operational will require occasionally working outside of regularly scheduled hours.

Skills:

• Ability to seek improvement and create an environment of idea sharing and creative problem to encourage open expression of ideas and opinions.

• Strong customer service skills and abilities.

• Ability to de-escalate situations with difficult customers.

• Ability to be approachable and facilitate coaching conversations with employees and managers. Ability to mitigate and lead others to overcome challenges (Never Ever Give UpAttitude).

• Strong ability for problem-solving.

• Excellent teambuilding and interpersonal skills.

• Ability to work independently and multi-task.

• Ability to communicate professionally and effectively with all levels of the organization.

• Ability to interpret policies procedures and standard business practices.

• Demonstrates a sense of urgency and timeliness.

Physical Demands:

• Able to work in the elements heat wind snow rain etc.

• Ability to lift push and pull at least 50 pounds.

• Ability to stand walk and run for extended periods of time.

• Ability bend stoop squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds. LAZ participates in E-Verify.

Required Experience:

Manager