DevOps Engineer, AFT Support

The Amazon Fulfillment Technologies Support Team is looking for a DevOps engineer who will join the team which supports all software application responsible for shipment item availability customer promises shipment optimization and other functions related to fulfillment services process.

Your problem resolving skill will benefit customers directly insuring Amazon able to meet all its commitments to our customers. Primary responsibilities include troubleshooting diagnosing and fixing production software issues developing monitoring solutions performing software maintenance and configuration implementing the fix for internally developed code (Perl Ruby C/C JAVA) performing SQL queries updating tracking and resolving technical challenges build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects updating/enhancing our current software automation of support processes and documentation of our systems.

Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development Operations and IT Support groups so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented have superior verbal and written communication skills strong organizational skills able to juggle multiple tasks at once able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects make sound judgments work to improve the customer experience and get the right things done.




- 4 years of software development or 4 years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings

- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 90400.00 - 158200.00 USD annually