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Developmental Services Supervisor Of Case Management (40 Hour)

DDS South Region


Job Location:

New Haven, CT - USA

Yearly Salary: $ 95099 - 128251
Posted: 30 July 2026 (30+ days ago)
Application Deadline: 27 October 2026
Vacancies: 1 Vacancy

Job Summary

Introduction


The State of Connecticut Department of Developmental Services (DDS) South Region has a vacant Developmental Services Supervisor of Case Management position for the Private Division that will be located in the New Haven Office 370 James Street New Haven CT.

Position Highlights:
  • Full-time 40 hours per week
  • First (1st) shift
  • Monday Friday 8:00 am 4:30 pm
  • However schedule flexibility required to meet the needs of the agency.
About Us:

Whats In It For You:
  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees.
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.
We hope you take this opportunity to continue your career and make an impaCT!
Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service absent any applicable collective bargaining language and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY:

  • Note: The only way to apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

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  • The immediate vacancy is listed above however applications to this recruitment may be used for future vacancies in this job class.
  • Note: This position will be filled in accordance with contractual language reemployment SEBAC transfer promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees available at WERE HERE TO HELP:

    Due to high volume we are unable to confirm receipt or provide status updates directly. For recruitment updates please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process reach out to at @.

    Join the State of Connecticut and take your next career step with confidence!

    If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA) please contact Edward Magnano EEO Manager at or ()
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Departments of Developmental Services and Social Services this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.
EXAMPLES OF DUTIES
  • Schedules assigns oversees and reviews the work of staff;
  • Provides staff training and assistance;
  • Conducts performance evaluations;
  • Determines priorities and plans unit work;
  • Establishes and maintains unit procedures;
  • Develops or makes recommendations on development of policies and standards;
  • Acts as liaison with other operating units agencies and outside officials regarding unit policies and procedures;
  • Prepares reports and correspondence;
  • Secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly;
  • Explains departmental programs policies and procedures to workers individuals and the public;
  • Consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate;
  • Observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills;
  • Makes assessments of existing resources serving individuals;
  • Monitors individual centered and waiver driven quality controls and addresses concerns accordingly;
  • Assists in administration of individual participation in federal reimbursement programs;
  • May represent facility in any legal proceedings involving individuals;
  • Performs related duties as required.
KNOWLEDGE SKILL AND ABILITY
  • Considerable knowledge of
    • relevant agency policies and procedures;
    • relevant state and federal laws statutes and regulations;
    • intellectual disability case management practices;
    • social problems resulting from an intellectual disability and methods for dealing with those problems;
    • inter-disciplinary approach to program planning;
  • Knowledge of
    • public and private resources for individuals with an intellectual disability;
    • relationships between facilities for individuals with an intellectual disability community agencies courts and health facilities;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to utilize computerized software;
  • Supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
The General Experience is defined as one of the following:

  • A Bachelors degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.
OR

  • A Masters degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.

NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services healthcare or education including but not limited to: nursing psychology rehabilitation counseling special education or sociology.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been providing case management or casework services to individuals with an intellectual disability.

NOTE: For state employees this experience is interpreted at the level of a Developmental Services Case Manager.
PREFERRED QUALIFICATIONS
  • Experience managing caseloads that focus in supporting individuals families and guardians of adults with Intellectual & Developmental Disabilities (ID/DD) to work collaboratively to plan and navigate services and supports tailored to the individuals needs.
  • Experience working with individuals and families as well as other community stakeholders (i.e. School districts parent groups private providers etc.).
  • Experience working with multiple day and licensed and non-licensed residential settings.
  • Experience working in a supervisory capacity.
  • Experience training staff on current policies and procedures.
  • Experience with Microsoft Office Products computer software handling of databases and individualized electronic budgets (IP-6).
  • Experience running reports reviewing analyzing and applying outcomes for staff performance appraisals.
  • Experience providing support and services available to adults with Intellectual & Developmental Disabilities (ID/DD) both within and outside of the Department of Developmental Services.
  • Experience working in crisis situations.
  • Experience and the ability to effectively communicate and work cooperatively with various department such as Probate and Judicial Courts Department of Social services Department of Children and Families and the Abuse Investigation Division.
  • Experience analyzing interpreting and processing Medicaid Waiver requirements DDS Home & Community Based Services (HCBS) Waivers and accessing benefits through the Department of Social Services.
  • Experience reading and interpreting Abuse and Neglect reporting policies and procedures.
  • Experience relaying information to public audiences and developing measurement outcomes to prove messages are understood.
  • Experience working in independent and collaborative environments.
SPECIAL REQUIREMENTS
  • Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by federal regulations.
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operators license.
  • Incumbents in this class may be required to travel.
Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.

ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such a job class is not meant to be all-inclusive of every task and/or responsibility.

Required Experience:

Manager


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