Development Operations ManagerFundraising

Why Planned ParenthoodWorking atPlanned Parenthood Great Northwest Hawaii Alaska Indiana Kentuckyis more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful healthcare services this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards and working to create a safe judgement-free space for anyone seeking Planned Parenthood our Development Operations Manager positionUnder the general supervision and direction of the Director of Annual Giving the Development Operations Manager oversees and manages all Development data entry processes and reporting as well as developing and implementing new processes as needed to improve fundraising effectiveness and will you be doing! The Development Operations Manager will lead the systems data and compliance thatsupportsboth PPGNHAIK and PPAA fundraising programs. This role has primary ownership of the Raisers Edge database including administration reporting dashboard development and data integrity and directly supervises two Database Specialists and a Prospect Researcher. The Managerservesas the teams subject-matter expert on data governance gift processing and regulatory Responsibilities:Database AdministrationServe as the administrator of the Raisers Edge database overseeing system configuration user permissions constituent record structure and data and enforce database standards data entry protocols and naming software updates integrations and third-party plug-ins connected to Raisers data hygiene including deduplication NCOA updates and data & Dashboard DevelopmentDesign build andmaintainqueries exports and reports that support fundraising finance and executive andmaintainreal-time dashboards (e.g. via Raisers Edge NXT Power BI or similar tools) tracking revenue pipeline and KPI performance for staff development and with the Development Leadership Teamto translatedataneeds intoaccurate actionablereports forleadershipBoard of Directors audit and grant compliance evaluate and improve reporting to increase Processing & Revenue OperationsOversee thetimelyandaccurateprocessing and reconciliation of all gifts pledges and other revenue with the Finance department on monthly and annual revenue reconciliation ensuring development and finance the acknowledgment and tax-receipting current on nonprofit compliance requirements including charitablesolicitationregistration gift acceptance policies and donor privacy documentation of internal controls and compliance procedures for development operations; support internal and external audits as Research OversightProvide direction and supervision to the Prospect Researcher ensuring research priorities align with major gift mid-levelannual and institutionalgiving prospect research findings wealth screening data and ratings are captured in the portfolio assignments in partnership withthe philanthropy ManagementDirectly supervise two Database Specialists and a Prospect Researcher providing clear direction coaching and professional development workflows documentation and regular one-on-ones and annual performance reviews for direct a culture of accuracy accountability and continuousgrowthSupervisory Responsibilities:SupervisesDatabaseSpecialists and Prospect Researcher orsimilarpositions. Provides daily work direction approves time sheets administer performance reviews andparticipatesin employment Qualifications:BA/BS in related field required Five years experience with Raisers Edgerequired includingexperiencemanaging large-scale data manipulation building complex queries and reports and working directly with support experiencein Excel dashboard adjustments anddatasetcombing management Range:$64677 - $110000 - Annually*Actual starting pay will be determined based on factors including but not limited to relevant experience education internal equity geographic location and the budgeted hiring range established for the Type: Remote position within our 6 states - Full- time Benefits Eligibility:This position is eligible for PPGNHAIK benefits. As part of our total compensation we provide a comprehensive benefits plan including medical dental and vision plans retirement paid time off short and long-term disability and life insurance. For additional information about our benefits program please send an email to Other Information:All new hires are strongly recommended to have the COVID-19 vaccination including boosters. All new hires hired between September and April must present proof of receiving a current flu shot. What we expect from you adhere to our code of conduct policies procedures and you always demonstrate a high degree of you always support and model our customer service you value continuous learning and seek ongoing training and commitment to diversity:AtPPGNHAIK weve outlined our priorities and goals as we continue to cultivate and promote a diverse equitable & inclusive culture that champions dignity care and respect and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work Employment OpportunityPPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race color ethnicity national origin gender gender identity gender expression sexual orientation religion protected veteran status marital status age disability or any other status protected by applicable state or federal law.