Development Manager

Church World Service (CWS) is a not-for-profit faith-based organization transforming communities around the globe through just and sustainable solutions to hunger poverty displacement and disaster. CWS does not discriminate on the basis of race color religion sex national origin gender identity genetic information age disability or veteran status in employment or in the provision of services.
The CWS local Offices work with refugees and immigrants to provide services to communities in need. We are a highly motivated mission-driven team eager to create a welcoming place for all neighbors. CWS is a fun and supportive organization with competitive salary and benefits.

Imagine waking up every morning with the chance to change someones life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS our team knows they are making a difference every day. Whether youre in our U.S.-based offices supporting refugees asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns grant reports or critical communications - you have the opportunity to work towards a world where everyone has food a voice and a safe place to call home.

The Development Manager is an experienced fundraising professional who supports the Office Director in advancing local fundraising efforts across institutional individual congregational and event-based revenue streams. This role focuses on donor cultivation fundraising execution and relationship management to ensure sustainable local Development Manager plays a key role in strengthening community partnerships and advancing the organizations mission at the local level.

Key Responsibilities

Fundraising Strategy & Planning

• Partner with the office director to implement an annual fundraising plan.

• Analyze track and report on solicitation methods and their performance against annual goals recommend adjustments as needed throughoutthe year.

Donor Portfolio Management & Stewardship

• Manage a donor portfolio including individual corporate institutional and faith-based donors.

• Coordinatetelephone in-person mail and electronic solicitations as well as donor acknowledgements.

• Research and recommend to the office director major donor solicitation opportunities.

Donor Communications & Engagement

• Ensuretimelyacknowledgements of gifts and other communications with and from donors.

• Under guidance of the office director provide content and language for regular digital and print communication with individual faith and corporate donors (e.g. newsletters social media outreach).

Data Management and Reporting

• Maintainaccuratedonor contact and engagement records including activity documentation in Salesforce.

• Analyze donor and solicitation data to create targeted segments refine messaging and channels and improve stewardship journeys.

Campaign & Event Execution

• Support the execution of key annual campaigns and fundraising events including managing timelineslogistics andassistingwith securing event sponsorships.

• Ensuretimelycompletion of post-event reporting and donor acknowledgements.

Cross-Functional Collaboration Optional

• Partner with community engagement team and communications on creative assets outreachactivities marketings and volunteer support.

Perform other duties as assigned.

Job Qualifications

Education

• Bachelors degree in a relevant field (e.g. nonprofit management communications marketing business public administration) or equivalent experience.

• 5years of development experience including managing donor portfolios executing fundraising strategies analyzing performance data and supporting campaigns and events.

• At least 12 years of supervisory or team-lead experience preferred ideally managing development or administrative staff.

• Advanced certifications in fundraising or nonprofit management (e.g. CFRE) are a plus but notrequired.

Knowledge and Skills

• Solid understanding of fundraising principles donor lifecycle management and stewardship best practices.

• Strong written and verbal communication skills particularly for donor engagement.

• Analytical skills sufficient to interpret fundraising data and recommend improvements comfortable working with fundraising technology and data systems.

• Works independently with minimal supervision andexercisesound judgment in making decisions and recommendations.

• High levelof organizational and prioritization skills anddemonstratedability to consistently meet deadlines.

• Understand CWSs programs andis ableto communicate compellingly with external audiences.

• Committed to CWSs missionvisionand values.

Work Environment

• Hybrid or in-office environment depending on program needs.
• Occasional evening or weekend hours for client emergencies or community events.
• Some local travel may be required.

Job Competencies

Communication: Tailors communication style and medium to peers and cross-functional partners; delivers structured data-supported and actionable updates;facilitatesdiscussions to gather input resolve issues and align decisions.

Teamwork: Participatesin cross-functional efforts and builds relationships beyond the immediate team; provides informal mentorship to junior colleagues; fosters inclusion and shared accountability within the team; uses available resources to drive results.

Problem-Solving: Analyzes moderately complex problems by synthesizing data and stakeholder input;anticipatesobstacles and develops contingency plans; balances speed accuracy and risk using sound judgment.

Accountability: Manages workload independently and prioritizes effectively; holdsself accountablefor high-quality results; proactively mitigates risks and escalates when needed.

Strategic Thinking: Connects daily work to businessobjectivesandanticipatesupstream/downstream impacts; recommends adjustments to improve efficiency or outcomes.

Adaptability: Helps others navigate changes in processes tools or expectations;remainseffective under pressure and uncertainty; updates plans as conditions evolve.

Execution: Manages multiple priorities while meeting deadlines and quality targets;identifyobstacles early and takes corrective action; owns outcomes and communicates status transparently.