Development Coordinator

DEVELOPMENT COORDINATOR

First Book Washington DC (Hybrid: Tuesdays & Wednesdays Onsite)

ABOUT FIRST BOOK

First Book is a leading nonprofit social enterprise dedicated to removing barriers to quality education for children in need. Through innovative publicprivate partnerships and a national network of more than 600000 educators program leaders and community organizations First Book has distributed over 225 million books and educational resources to under-resourced communities. Our work spans e-commerce (First Book Marketplace) research and insights (First Book R&I) and tailored program development (First Book Accelerator) all designed to elevate the voices and needs of educators serving children in low-income communities.

ABOUT THE ROLE

The Development Coordinator is an essential part of the First Book team providing critical support for the Vice President of Development Director of Development and the entire Development department which raises funds from and with individuals foundations and community volunteers in support of the organizations goals and mission.

The position demands the highest attention to detail the ability to work autonomously in a fast-paced multi-function environment a desire to work efficiently and improve systems and processes and a passion for internal and external customer service.

WHAT YOULL OWN

• Provide direct support to the Director of Development for donor relations donor touchpoint communications and campaigns and grant applications and reports.
• Enter gifts within two days of receipt and at a high-level of accuracy.
• Produce acknowledgements within three days of gift entry and manage donor correspondence in support of donor relations and stewardship activities.
• Support the Donor Engagement Coordinator with creative copy and content trafficking to ensure delivery deadlines are met.
• Proactively contribute to problem-solving team brainstorms and strategic and operational planning exercises.
• Support the Donor Engagement Coordinator to create maintain and place campaigns in the correct hierarchy in Salesforce GoFundMe Pro and Fundraise Up.
• Manage the prioritization process of Development tickets with the Member Service department.
• Research and create detailed profiles for major donor and foundation grant prospects.
• Manage the development of standard protocols and systems management.
• Various administrative duties and other tasks as assigned.

Education

• Associates degree or an equivalent combination of education and relevant professional experience required.
• Bachelors degree preferred.

Skills & Experience

• Two or more years of relevant professional experience in fundraising development nonprofit operations customer service or a related area.
• High degree of proficiency with Microsoft Office including Excel Word and PowerPoint.
• Strong attention to detail problem-solving skills and ability to work effectively with systems processes and data.
• Excellent organizational and time-management skills with the ability to prioritize and manage multiple responsibilities.
• Strong written and verbal communication skills including a professional patient and service-oriented presence when communicating by phone.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Demonstrated ability to collaborate across teams and contribute to the development and continuous improvement of processes and programs.
• Self-directed and resourceful with intellectual curiosity and an entrepreneurial approach to work.
• Demonstrated commitment to First Books mission and vision.

Preferred Qualifications

• Bachelors degree.
• Two or more years of fundraising development or nonprofit experience.
• Experience with Raisers Edge Salesforce or comparable donor relationship management (CRM) systems.
• Experience with Fundraise Up GoFundMe Pro or comparable peer-to-peer or digital fundraising platforms.
• Experience with Salesforce Marketing Cloud or comparable email marketing and list management systems.
• Experience with Confluence Jira or comparable project knowledge or case management platforms.
• Previous customer service or constituent-support experience.

COMPENSATION & BENEFITS:

Salary Range: $47000 annually (non-negotiable).

All full-time employees are eligible for the following:

• Medical and dental insurance coverage
• Life insurance and Accidental Death and Dismemberment (AD&D) coverage
• Paid vacation and sick leave
• 12 paid holidays annually
• 401(k) retirement plan with employer matching contributions
• Employer-provided parking stipend (Washington DC)

TO APPLY

• Submit a resume and a cover letter detailing your interest in this position.
• Only applications submitted through First Books approved platform will be considered.
• Applications submitted through external or unapproved sites will not be reviewed.
  • First Book does not accept unsolicited recruiter submissions and does not pay fees for resumes submitted outside of a formal written agreement.

EQUAL EMPLOYMENT OPPORTUNITY

First Book is an equal opportunity employer and does not discriminate on the basis of race color religion creed sex gender identity or expression sexual orientation national origin age disability marital status personal appearance family responsibilities genetic information matriculation political affiliation veteran status or any other status protected by applicable federal District of Columbia or local law.

ACCOMMODATIONS

First Book is committed to providing reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs in accordance with applicable law. Applicants requiring accommodations during the application or interview process should submit a written request to First Books Human Resources department.

WORK PRESENCE & EMPLOYMENT CONDITIONS

• The role is structured as a hybrid position.
• This position requires regular in-office presence at First Books Washington DC office on designated days to support internal collaboration and partnership activities.
• Reasonable accommodation will be considered in accordance with applicable federal state and local laws.
• Relocation assistance is not provided.

CONNECT WITH FIRST BOOK

Experience:

Junior IC