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Desktop Support Technician
Job Location:
Job Location:
Greeneville, TN - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
7 August 2026 (5 hours ago)
Posted:
Application Deadline:
4 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Responsibilities
- Provide onsite and remote support for hardware software and peripheral issues.
- Deploy configure and replace laptops desktops and mobile devices.
- Support printers scanners and other office technology.
- Assist with user onboarding equipment setup and account-related requests.
- Perform basic network and connectivity troubleshooting.
- Escalate complex issues to senior IT staff.
- Deliver excellent customer service to end users.
Qualifications
- 02 years of IT support technical or customer service experience.
- Basic knowledge of Windows Microsoft 365 computer hardware and printers.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to learn new technologies and work independently.
- Technical certifications such as CompTIA A are a plus but not required.
Preferred Skills
- Experience with ticketing systems.
- Familiarity with Active Directory Microsoft Intune or endpoint management tools.
- Experience supporting laptops desktops mobile devices and printers.
Physical Requirements
- Ability to lift and move equipment up to 50 pounds.
- Ability to work under desks in wiring closets and around IT equipment as needed.
#LI-Onsite #LI-BT1
Required Experience:
IC
About Company
Forward Air Corporation is a leading provider of time-definite surface transportation and related logistics services to the North American air freight and expedited LTL market. We provide scheduled surface transportation of cargo as a cost effective, reliable alternative to air transp ... View more
