Desktop Support

VDart Inc

Job Location:

Lima, OH - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Desktop Support

Location: Lima OH

Contract

Requirements
Must possess a professional demeanor with strong customer service consulting and training skills.
Experience troubleshooting and repairing desktop and laptop hardware in the field or a related environment.
Basic understanding of networks Intel servers and telecom systems.
Strong break/fix skills for desktops workstations notebooks and Dell tablets.
Proficiency in Microsoft Office (Outlook Excel Word PowerPoint).
Strong Microsoft Windows operating system troubleshooting skills.
Strong macOS troubleshooting skills (Big Sur and above).
Excellent problem-solving and critical-thinking abilities.
Strong written and verbal communication skills.
Self-motivated with the ability to work independently and with minimal supervision.
Excellent time management skills.
Detail- and process-oriented mindset.
Ability to walk long distances across large facilities.
Must be able to pass a background security check.
Valid drivers license and reliable transportation required.
What Will Make a Candidate Stand Out.
Experience with ticketing systems such as ServiceNow Smart IT or IT Connect.
Prior experience supporting executive-level users.

Certifications such as:
CompTIA A or equivalent
Microsoft MCSA (Windows 7 8 or 10)
Networking certifications (CCNA or CCNP)
Experience with remote PC control and video conferencing tools
SCCM experience

Position: Desktop Support Location: Lima OH Contract Requirements Must possess a professional demeanor with strong customer service consulting and training skills. Experience troubleshooting and repairing desktop and laptop hardware in the field or a related environment. Basic understanding of netwo...