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Deskside Technician I

Stefanini Group

Job Location:

New York City, NY - USA

Monthly Salary: Not provided by the employer

Posted: 17 July 2026 (30+ days ago)

Application Deadline: 14 October 2026

Vacancies: 1 Vacancy

Job Summary

Job Description

Who we are

Stefanini is a full service global provider of offshore onshore and nearshore IT services including application development and outsourcing services IT infrastructure outsourcing (help desk support and desktop services) systems integration consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25000 employees across 77 offices in 40 countries across the Americas Europe Africa Australia and Asia.

What will you do

Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network

2 years corporate desk side support experience with strong emphasis supporting Windows 10/11 or MacOS
Experience troubleshooting and replacing hardware on PCs
Experience using Active Directory
Experience supporting Microsoft Office 2016 including
Experience troubleshooting wireless connectivity issues
Quality Customer Service skills
VPN client experience.
Experience with basic hardware printer support
Experience with Endpoint Protection Bitlocker SCCM Intune and Mac Filevault

What youll get

Work with brilliant minds often within a global capacity;
Comprehensive Benefits package that includes 401(k) paid time off tuition reimbursement medical dental and vision insurance and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University and other virtual trainings as well.

Why were different

Brazilian and privately owned company;
Agility flexibility and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making.

#LI-ONSITE

#LI-KG1

Required Experience:

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