Desk Clerk 2060 Folsom (Day Shift)

Job Summary: The Desk Clerk is responsible for maintaining safety and security of the building for all tenants. This position involves extensive interaction with staff tenants vendors law enforcement and visitors in compliance with Property Management Policy and House Rules.

Status:Full-time Nonexempt Regular

Location:Mission neighborhood San Francisco

Hours:Friday through Tuesday; 7:00a.m. to 3:00p.m

Salary:$22.28 - 23.45 per hour;Comprehensive Benefits

The Organization:A private non-profit founded in 1977 Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 37affordable housing buildings serving over 4500 low-income seniors single adults formerly homeless adults and families of diverse ethnic and cultural backgrounds in San Franciscos Chinatown Tenderloin Western Addition and Polk Gulch neighborhoods. We also build housing develop grassroots leadership and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment teamwork and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

Essential Functions

• Sign-in all visitors who enter and leave building in compliance with Property Managements Policies and Procedures as well as applicable House Rules
• Communicate all problems that occur after hours to the proper staff
• Update the daily log and/or other front desk forms

Job Responsibilities

• Sign-in all visitors who enter and leave building
• Monitor all exits via surveillance footage (as needed) foot patrol of building during shift
• Update the daily log in detail to pass on information
• Report House Rules violations to the Property Manager
• Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager Property Manager and/or Property Supervisor
• Write up incident report and route to proper staff per protocol
• Respond to all building emergencies in the absence of On Site Manager Property Manager or Property Supervisor
• Maintain orderliness of the front entrance lobby and adjoining rooms/areas

Other

• Embody organization values (respect & compassion empowerment teamwork)
• Contribute to a safe and pleasant work environment
• Follow policies procedures and safe work practices
• Other duties as assigned

Knowledge Skills and Experience

• Pleasant and professional manner
• Takes initiative to problem solve
• Good written and verbal communication skills
• Ability to function under stressful circumstances
• Willingness to do varied tasks
• Calm disposition

Minimum Qualifications

• Ability to work with people of diverse social economic and ethnic backgrounds
• Sensitivity to issues facing Family homeless disabled and elderly populations
• Excellent interpersonal skills

Preferred Qualifications

• Prior experience with security and/or reception work
• Excellent Customer Service Skills
• Familiarity with Microsoft Outlook Word and Excel programs
• Bilingual in English and Chinese Russian and/or Spanish languages

Chinatown Community Development Center (CCDC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture) color religion (includes dress and grooming practices) age sex (including pregnancy childbirth breastfeeding or related medical condition and reproductive health decision making) national origin (includes language restrictions) ancestry citizenship disability medical condition (cancer or genetic characteristic) genetic information or characteristic marital status sexual orientation gender identity or expression veteran or military status or participation in an EEO protected activity or any other characteristic protected by federal state or local law.

SAN FRANCISCO FAIR CHANCE ORDINANCE

All final candidates will undergo a background check. For certain positions this will include a fingerprint check. Qualified applicants with criminal histories will be considered for employment in accordance with theSan Francisco Fair Chance Ordinance.